One Drive Sign in Issue 0x8004e4be

Anonymous
2023-03-24T12:58:05+00:00

When i open one drive it asks for signin. When i enter my company mail id it automatically signin and give the error

Something went wrong [1001]

error code: 0x8004e4be

Microsoft 365 and Office | OneDrive | For business | Windows

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  1. Anonymous
    2023-03-28T18:57:44+00:00

    I have the same problem with a user.
    There's no incident reported on admin portal yet. !!!

    Someone take contact with the support os Office 365 ?

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  2. Anonymous
    2023-03-29T05:31:29+00:00

    こんにちは、みんな、

    このシナリオによるご迷惑をおかけして申し訳ありません。最近、多くのユーザーがコミュニティで同じ問題を報告していることがわかりましたが、Microsoft からこの問題に関するレポートは受け取っていません。お客様の状況をよりよく理解するために、以下の情報をご提供ください。

    1.どのようなサブスクリプションを使用していますか?

    2.OneDrive クライアントのバージョンは何ですか?

    ご理解とご協力ありがとうございました! 良い一日を過ごしてください。

     

    心から、

    ショーン | マイクロソフト コミュニティ モデレーター

    1. Microsoft 365 apps for enterprise.
    2. version: 23.048.0305.0002 (64 bit)

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  3. Anonymous
    2023-03-29T06:05:49+00:00

    Hi Sean

    office 365

    azure domain

    OneDrive device ID: 5596d6eb-3c76-1c67-6542-17fb9e9005ea

    OneDrive version: Build 23.054.0313.0001 (64-bit)

    its only one a couple of the machines, run all the usual cleaners SetupProd_Offscrub/SetupProd_OfficeSignin.

    drops out every couple of hours get error 1001 when try to resign in so have to reboot.

    thanks

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  4. Anonymous
    2023-03-29T06:50:43+00:00

    I am also seeing this issue.

    Windows 2019 server

    Onedrive.exe /allusers installation

    Latest build of Onedrive 23.048.0305.0002

    Terminal server using FSLogix for all User Profile data

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  5. Anonymous
    2023-03-29T12:18:38+00:00

    Hello Everyone

    Today we have a new answer of Microsoft, they requested to follow this KB and install the 23.043.0226.0001 version but it automatically updates to 23.054.0313.0001 and it works just fine anyways. https://learn.microsoft.com/en-us/microsoft-365/troubleshoot/authentication/automatic-authentication-fails

    You have to run it without elevated permissions from the user session, we need to test it in several users but looks good

    EDIT: Running the commands from the KB fix the problem in the tested machines/users so far, the OneDrive version doesn't matter

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    5 people found this answer helpful.
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