Selecting a cell in Excel goes to an incorrect cell

Anonymous
2023-06-08T14:41:12+00:00

Issue reported multiple times for several years:

When selecting a cell in Excel, the cell selected is in a different location to where the user's cursor is. Issue leads to massive amount of lost productivity and causes serious errors in data.

Reported multiple times recently, no response from MS other than to report it to Feedback Hub (again).

The bug renders Excel totally unfit for purpose, for customers paying for it.

The bug should be fixed immediately, treated as high priority.

Steps already tried:

  • Regress Office version.
  • Rebuild laptop altogether.
  • Change laptop altogether.
  • Try Safe Mode.
  • Reset scaling to 100% on all monitors in use, and reboot.
  • General driver updates.
  • Try touchpad instead of mouse, change mouse.
Microsoft 365 and Office | Excel | For business | Windows

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  1. Reported
    Anonymous
    2025-01-24T11:45:14+00:00

    MICROSOFT - YOU HAVE A RESPONSIBILITY TO RESPOND AND UPDATE ON THIS ISSUE.

    Absolutely DISGUSTING.

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  2. Anonymous
    2025-01-09T21:57:45+00:00

    If you have a touch screen, it may help to disable it. Worked for me.
    Still seems to make sense for Microsoft to provide a fix...

    Thanks for the thought, mine's just a regular laptop + monitors. I even tried resetting all resolutions and scaling, which wouldn't have been usable, but to test. Even that didn't work.

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  3. Anonymous
    2025-01-09T17:57:07+00:00

    Has This been resolved? We are experiencing the same issue???

    No, into 2025 with same issue, it will be 2 years in March, for me. Previous Microsoft rep has totally abandoned communications, very obviously been told to back-out by Microsoft seniors.

    My employer will soon be giving me a third laptop to try; I'm amazed they tolerate this clear breach of consumer law by these this utterly vile, profiteering organisation.

    The issue continues to change my working life and cause me a great degree of stress. Microsoft - you should be utterly ashamed.

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  4. Anonymous
    2025-01-09T17:15:15+00:00

    Has This been resolved? We are experiencing the same issue???

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