Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi Samantha
I am trying to help an elderly disabled person restore her access to her Hotmail account which is now Outlook
She really struggles with typing her passwords correctly and all the identity authentications
So she looses access to her acccounts. Her Hotmail has all her contacts and saved documents
that she really needs. She has not backups and copies.
Maybe you have the same situation?
I am seeing MANY people commenting on loosing access to their email. Microsoft discontinued live chat and live support.
All we have is what seems to be an automated AI? process that we have filled out the form for and used the sign in helper
for over and over and over again and she STILL can't get access to her hotmail. She is extremely upset and does
not know what to do....like hundreds if not thousands people who are here asking for HELP about this.
Microsoft you have created an email CRISIS for us.. Microsoft step forward and provide live support and resolve this!