how do i get live support?

Anonymous
2023-06-26T21:17:26+00:00

was locked out for 30 days. because i tried 3 times and had wrong password.

why 30 days? that is ridiculous. i couldnt remember which email i had used.

then received an email telling me my account will be restored but with the recovery email.

i tried it. made a new password but never got the verification codes requested.. still cant sign in still to request them help with office 365 MAC which i paid for but never worked.

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS

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  1. Anonymous
    2024-01-13T20:38:00+00:00

    Would love to get help regarding extending my protection plan. Seems to be an endless loop into blackholes.

    Would love for more live chat assistance.

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  2. Anonymous
    2024-01-04T12:30:33+00:00

    Rosa I feel your pain. I have been trying unsuccessfully to contact Microsoft regarding a sharing issue and was told by Netgear that it is definately a Windows issue and I need to contact them to get them to unlock the program. I have three support request numbers and they answer NONE. I turn off my spam blocker on my phone so ALL phone calls come through, yet I get NONE from Microsoft.

    They used to have good support, but like most other companies leave you hanging in the balance. I found the CEO's email address online, but of course it bounces.

    I have friends who have given up on Microsoft and went to Apple and it is starting to look good at this point.

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  3. Anonymous
    2023-12-22T13:19:42+00:00

    Hi, I'm Taiwo and I'd be happy to help you with your question. In this Forum, We are Microsoft consumers just like yourself. To get live support for your Microsoft account and Office 365 issues, you can follow these steps: 1. Visit the Microsoft Support website: Go to the official Microsoft Support website at https://support.microsoft.com/. 2. Click on the "Sign in" button located in the upper right corner of the website. Enter your Microsoft account credentials to sign in. 3. Once signed in, navigate to the section that corresponds to your issue. For example, if you need support with Office 365, look for the Office or Office 365 category. 4. Select the specific problem or topic that best matches the issue you're facing. You may be presented with a list of commonly encountered issues, or you can use the search function to find the relevant topic. 5. On the support page for the chosen problem, look for the "Contact Us" or "Get Help" button. This will typically provide you with available support options, such as live chat, phone support, or email support. 6. Choose the option that suits you best. Live chat allows you to communicate with a support representative through text-based messaging, while phone support involves speaking with a representative over the phone. Click on the respective option to initiate the contact. I hope this helps ;-), let me know if this is contrary to what you need, I would still be helpful to answer more of your questions. Best Regards, Thank You.

    Nothing that I have tried with regard to my Account and Windows Password use or reset. I have been at this for a couple of hours now and I am no closer, possibly further away. I really need to find a way to talk to a real live person, however, it looks like Microsoft has eliminated that possibility. Very frustrating. I am currently only locally logged into windows, and I cannot do anything with my virus management, I wants me to reach out to my IT Admin, but I DON'T HAVE ONE in my house, so its all up to me, and me is not doing too well on my own. Help Please

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  4. Anonymous
    2023-06-26T21:54:55+00:00

    Hi,

    I'm Taiwo and I'd be happy to help you with your question. In this Forum, We are Microsoft consumers just like yourself.

    To get live support for your Microsoft account and Office 365 issues, you can follow these steps:

    1. Visit the Microsoft Support website: Go to the official Microsoft Support website at https://support.microsoft.com/.
    2. Click on the "Sign in" button located in the upper right corner of the website. Enter your Microsoft account credentials to sign in.
    3. Once signed in, navigate to the section that corresponds to your issue. For example, if you need support with Office 365, look for the Office or Office 365 category.
    4. Select the specific problem or topic that best matches the issue you're facing. You may be presented with a list of commonly encountered issues, or you can use the search function to find the relevant topic.
    5. On the support page for the chosen problem, look for the "Contact Us" or "Get Help" button. This will typically provide you with available support options, such as live chat, phone support, or email support.
    6. Choose the option that suits you best. Live chat allows you to communicate with a support representative through text-based messaging, while phone support involves speaking with a representative over the phone. Click on the respective option to initiate the contact.

    I hope this helps ;-), let me know if this is contrary to what you need, I would still be helpful to answer more of your questions.

    Best Regards, Thank You.

    Was this answer helpful?

    10+ people found this answer helpful.
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