how do i get live support?

Anonymous
2023-06-26T21:17:26+00:00

was locked out for 30 days. because i tried 3 times and had wrong password.

why 30 days? that is ridiculous. i couldnt remember which email i had used.

then received an email telling me my account will be restored but with the recovery email.

i tried it. made a new password but never got the verification codes requested.. still cant sign in still to request them help with office 365 MAC which i paid for but never worked.

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS

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  1. Anonymous
    2023-06-26T21:54:55+00:00

    Hi,

    I'm Taiwo and I'd be happy to help you with your question. In this Forum, We are Microsoft consumers just like yourself.

    To get live support for your Microsoft account and Office 365 issues, you can follow these steps:

    1. Visit the Microsoft Support website: Go to the official Microsoft Support website at https://support.microsoft.com/.
    2. Click on the "Sign in" button located in the upper right corner of the website. Enter your Microsoft account credentials to sign in.
    3. Once signed in, navigate to the section that corresponds to your issue. For example, if you need support with Office 365, look for the Office or Office 365 category.
    4. Select the specific problem or topic that best matches the issue you're facing. You may be presented with a list of commonly encountered issues, or you can use the search function to find the relevant topic.
    5. On the support page for the chosen problem, look for the "Contact Us" or "Get Help" button. This will typically provide you with available support options, such as live chat, phone support, or email support.
    6. Choose the option that suits you best. Live chat allows you to communicate with a support representative through text-based messaging, while phone support involves speaking with a representative over the phone. Click on the respective option to initiate the contact.

    I hope this helps ;-), let me know if this is contrary to what you need, I would still be helpful to answer more of your questions.

    Best Regards, Thank You.

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  2. Anonymous
    2024-03-14T14:11:21+00:00

    I was on MS website yesterday and a chat balloon popped up and I clicked it and got a live person. I tried to find the chat balloon today and no luck. You are right, their support links just send you in circles.

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  3. Anonymous
    2024-06-23T18:53:42+00:00

    What a load of rubbish. I have never seen such a sham when it comes to live help than Microsoft. its a continual loop of re-directing you to self help over and over and over and over and over.

    does nobody man live chat or phone lines anymore.

    Garbage help system !!!!!!!

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  4. Anonymous
    2024-03-06T20:28:05+00:00

    I need someone to call me and answer some questions. They tried to call back could not hear them

    DR Smith

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  5. Anonymous
    2024-01-25T15:59:14+00:00

    it'll be easier if you call me with my issue

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