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Hi,
Over the past week, none of us using the family safety app in the family are able to see the location details of other family members. The settings are all fine and everyone is still sharing their location all the time. Any idea how we can resolve the issue.
Thanks
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
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Same issue here. This is not about device specific settings nor permissions.
@Porter1138 - Which app did you go to? I'm not as interested in controlling what my kids do (they're all adults now) as much as I am interested in location sharing. We all travel a lot and it's helpful to know where my wife left her phone or where my kids are if they get into an accident.
We switched to Life360 for the same reason you stated.
We switched to Life360. It does a really good job of showing location in real time. But it does eat up battery more than Family Safety. As a side note we found Family Safety security is easily defeated by simply opening a private browser window in Edge. There does not seem to be a way to prevent kids from opening a private browser window in mobile Edge or Family Safety. Once in a private browser window there are zero restrictions or reporting. With all of that in mind Family Safety is useless.
There is clearly a bug with the Android app. Despite all the settings and permissions being configured appropriately, the app simply stops synching locations on Amdroid phones since the updates around February. This needs to be fixed. Families depend on this capability to stay safe and it has simply stopped working.