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Hi,
Over the past week, none of us using the family safety app in the family are able to see the location details of other family members. The settings are all fine and everyone is still sharing their location all the time. Any idea how we can resolve the issue.
Thanks
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
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I have the same, seems to be something on MS/app side:( I was using app without any problems for few months
I have the same issue. I have not been able to see the locations for about a week now.
Same here!
Same here, I have to completely reboot to see where anyone is. This isn't good I use this app for my childrens safety. Please fix Microsoft. We all can't be wrong.
Hi Abdal, I have done all the steps and checked all the settings. Every time, I uninstall and reinstall on all phones, it works for few hours and then back to same error or it will show very old location (anywhere from 4 hours to 4 days ago).
The primary point of the app is to show live location, showing old data is useless information.