Family Safety - Not able to see location of family members anymore just get the message "We couldn't find their location"

@Porter1138 - Which app did you go to? I'm not as interested in controlling what my kids do (they're all adults now) as much as I am interested in location sharing. We all travel a lot and it's helpful to know where my wife left her phone or where my kids are if they get into an accident.

Same issue here. This is not about device specific settings nor permissions.

I ended up using Google family link to manage my child's android device, and Microsoft family safety for windows/Xbox.

I got tired of waiting for MS to fix this problem. So I found another free app that not only works, but has much better features.

I submitted official feedback on 7th March saying it had been broken for weeks. I even referenced this forum thread, but not sure they actually read it.

I've had email back and forth on 8th, 16th and 17th March, with generic "try this" type stuff that I had already explained I had tried, but nothing since then. The last response on 17th March included:

"We are sorry to hear you are experiencing issues with the app. As per our Engineering Team, we are experiencing an issue that affects some users with this functionality. The issue is still under investigation, and I am unable to provide an estimated time frame for the resolution, but rest assured that we are working hard to bring an updated experience that will hopefully address your concerns."

So I assume the Engineering Team are at least aware of the issue, but I'm not convinced it is any sort of priority for them. I don't know if enough people have complained about this for it to rate on their radar.