Excel copy paste in outlook not show color

Anonymous
2023-03-23T06:17:53+00:00

Hi,

After Office update to version Microsoft® Excel® for Microsoft 365 MSO (Version 2302 Build 16.0.16130.20298) 64-bit

When copy paste form excel it's no color Red and Yellow.

Microsoft 365 and Office | Excel | For business | Windows

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  1. Anonymous
    2023-03-23T07:45:14+00:00

    Hi Korrawit,

    Thanks for posting in the community. We are happy to help you.

    According to your description, I have tested it on my side, and I can't reproduce the same situation. To troubleshoot the situation, I would like to collect more information.

    1. What if you go to Outlook for Web (go to www.office.com, click the Outlook icon),  create a new email, then paste the form, does the situation happen again?
    2. What if you paste the form into a Word document and into another Excel workbook, does the situation happen again?
    3. I notice you have provided the version information, please also provide your Office product information

    Click File> Account, please take a full screenshot of the interface

    If the situation only happens in the Outlook application, it is likely caused by the Outlook application. Please try the following suggestions, then check again.

    1. Please try to set Outlook into Safe Mode, then paste the form and check again.

    Close Outlook first, press win + R, in the Run box, type outlook /safe, and click OK

    1. Please try to Repair Office and choose Online Repair. After that, open the presentation and check again.

    If the situation also happens in other Office applications or in Outlook for Web, please post back and let me know.

    We look forward to your response. Thanks for your cooperation.

    Sincerely, 

    George | Microsoft Community Moderator

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  2. Anonymous
    2023-03-23T08:28:57+00:00

    Hi,

    Test on OWA it's correct.

    Test on Word Correct.

    Start Outlook Desktop in safe mode same issue not correct.

    Here is version of Office.

    I found same issue in other Laptop.

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  3. Anonymous
    2023-03-27T04:04:22+00:00

    Got the same issue stated. Copying into Outlook from Excel removes Yellow/Red color from Cells. Excel to Word is not working too. Looking for an actual solution to this.

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  4. Anonymous
    2023-03-29T02:33:01+00:00

    Hi,

    I update this case.

    >> first PC run repair online >> restart not work

      run sfc /scannow >> restart work can copy paste the color is correct

    >> second PC run repair online >> restart not work

      run sfc /scannow >> restart not work

  **download office365 uninstall tools >> run uninstall tools restart and reinstall office365 it's work can copy paste** the color is correct

    >> third PC run repair online >> restart not work

      run sfc /scannow >> restart not work

  **download office365 uninstall tools >> run uninstall tools restart and reinstall office365 it's work can copy paste the color is correct**

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  5. Anonymous
    2023-03-29T14:19:36+00:00

    Just had the issue happen on multiple computers. 1 computer has not taken any Office updates in months and is set to not update. No solution yet since the computer is in use but wanted to confirm the issue is recent and not isolated.

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