OneDrive Will Not Run MacOS Catalina 10.15.7

Anonymous
2023-04-04T20:40:32+00:00

I have had Office 365, including OneDrive running on this Mac for several years. Yesterday, OneDrive updated itself (I have the Microsoft AutoUpdater set to automatically download and install updates) to version 23.061.0319. Following that update, it will not run.

I click on the icon in the launchpad, nothing happens

I click on the icon within Finder->Applications, nothing happens

I do not get an error message, there is nothing in the system log, it does not show up in application monitor, it seems to be just dead.

Here is what the system says about the OneDrive.app:

OneDrive:

  Version: 23.061.0319

  Obtained from: Identified Developer

  Last Modified: 4/3/23, 3:18 PM

  Signed by: Developer ID Application: Microsoft Corporation (UBF8T346G9), Developer ID Certification Authority, Apple Root CA

  Location: /Applications/OneDrive.app

  Kind: 64-bit

If I run Microsoft AutoUpdate, this is what it shows for Microsoft products:

None of the Office products is up to date (Word, Excel, PowerPoint, OneNote, Outlook). They are all on version 16.66 because the next version, 16.71 requires an OS Update, which will never come, because this macbook (Macbook Air, mid 2012) is too old and Catalina 10.15.7 is the most upgraded it can get.

Only OneDrive is up to date, v23061.0319, installed yesterday on 4/3/2023.

What can I do to get back to a previous version of OneDrive so that it works??? This sucks that it did not recognize that the most current version is not compatible with my laptop.

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2023-04-10T04:53:18+00:00

    I have the exact same problem as my work also depends on OneDrive. But I can tell you I will move away from this **** product now and also move away from any MS products.

    As Mac users, we should never use any Microsoft products, and we should do anything in our power to tell all our friends never to use Microsoft because it is the worst product in the world, made by the worst amateurs in the world.

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  2. Anonymous
    2023-04-10T06:33:10+00:00

    Hello everyone,

    I think I found the solution.

    I reinstalled an old version of OneDrive but each time it updated automatically.

    It is necessary to uninstall Microsoft AutoUpdate which is no longer useless because on Catalina version 10.15.7, it is no longer scalable.

    To do this, go to the Finder > while holding the Alt key, click on the Go tab > Library > Application Support > Microsoft > (or press Command+Shift+G) and enter the following path: /Library/Application Support/Microsoft/ Locate the folder named something like "MAU" or "MAU2.0" and open that directory Locate and drag "Microsoft AutoUpdate.app" to the Trash

    Empty the trash

    Reinstall OneDrive by selecting it from the latest version of Office compatible with Catalina which is dated October 11, 2022Microsoft_Office_16.66.22100900_BusinessPro_Installer

    https://learn.microsoft.com/fr-fr/officeupdates/update-history-office-for-mac?redirectSourcePath=%252farticle%252f700cab62-0d67-4f23-947b-3686cb1a8eb7

    I hope this solution will help you Good day

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  3. Anonymous
    2023-04-10T07:42:34+00:00

    It worked!

    I'm having some problems, such as OneDrive Options not opening, but the app works.

    I sincerely hope this is just a bug and Microsoft fixes it. Because it may make sense that Catalina is no longer supported, but it's not right that the automatic and mandatory update disables the software. It should just NOT update.

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  4. Anonymous
    2023-04-10T07:50:12+00:00

    Hi @Nologo 67

    It's worked . We should prevent update Microsoft also https://www.switchingtomac.com/tutorials/how-to-stop-microsoft-autoupdate-on-mac/

    You save my life.

    Thanks,

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  5. Anonymous
    2023-04-10T08:53:43+00:00

    Do you have a link for standalone One Drive? Using the installer provided in the link, is there an option to install only the OneDrive?

    Or may I know what version of One Drive you have after installing this package?

    Thank you.

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