OneDrive Will Not Run MacOS Catalina 10.15.7

Anonymous
2023-04-04T20:40:32+00:00

I have had Office 365, including OneDrive running on this Mac for several years. Yesterday, OneDrive updated itself (I have the Microsoft AutoUpdater set to automatically download and install updates) to version 23.061.0319. Following that update, it will not run.

I click on the icon in the launchpad, nothing happens

I click on the icon within Finder->Applications, nothing happens

I do not get an error message, there is nothing in the system log, it does not show up in application monitor, it seems to be just dead.

Here is what the system says about the OneDrive.app:

OneDrive:

  Version: 23.061.0319

  Obtained from: Identified Developer

  Last Modified: 4/3/23, 3:18 PM

  Signed by: Developer ID Application: Microsoft Corporation (UBF8T346G9), Developer ID Certification Authority, Apple Root CA

  Location: /Applications/OneDrive.app

  Kind: 64-bit

If I run Microsoft AutoUpdate, this is what it shows for Microsoft products:

None of the Office products is up to date (Word, Excel, PowerPoint, OneNote, Outlook). They are all on version 16.66 because the next version, 16.71 requires an OS Update, which will never come, because this macbook (Macbook Air, mid 2012) is too old and Catalina 10.15.7 is the most upgraded it can get.

Only OneDrive is up to date, v23061.0319, installed yesterday on 4/3/2023.

What can I do to get back to a previous version of OneDrive so that it works??? This sucks that it did not recognize that the most current version is not compatible with my laptop.

Microsoft 365 and Office | OneDrive | For home | MacOS

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147 answers

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  1. Anonymous
    2023-04-08T17:55:37+00:00

    Microsoft, PLEASE at least acknowledge this problem.

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  2. Anonymous
    2023-04-08T18:00:55+00:00

    Same issue as everyone. OD updated and ever since refused to work on MacOS 10.15.7. I've tried all the suggestions within this post. I've even rebuilt the entire mac and reinstalled the OS. Nothing is working.

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  3. Anonymous
    2023-04-08T18:05:29+00:00

    Same for me.

    does anyone know of a way to block auto-update?

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  4. Anonymous
    2023-04-08T22:36:54+00:00

    Same issues, using MacOS Catalina 10.15.7, I have tried everything and seems as though it is auto-updating it self and not working again

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  5. Anonymous
    2023-04-08T23:24:19+00:00

    And it gets stranger. Now, on my MacBook, OneDrive 23.054.0313.0003 **is** present in Finder windows' sidebar (with the correct shared files), but **NOT** in the menu bar (even though it is a Startup Item in System Preferences), **NOR** is it showing up in Activity Monitor.

    Do we know if anybody from Microsoft is looking at these comments?

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