A Microsoft file hosting and synchronization service.
Microsoft, PLEASE at least acknowledge this problem.
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I have had Office 365, including OneDrive running on this Mac for several years. Yesterday, OneDrive updated itself (I have the Microsoft AutoUpdater set to automatically download and install updates) to version 23.061.0319. Following that update, it will not run.
I click on the icon in the launchpad, nothing happens
I click on the icon within Finder->Applications, nothing happens
I do not get an error message, there is nothing in the system log, it does not show up in application monitor, it seems to be just dead.
Here is what the system says about the OneDrive.app:
OneDrive:
Version: 23.061.0319
Obtained from: Identified Developer
Last Modified: 4/3/23, 3:18 PM
Signed by: Developer ID Application: Microsoft Corporation (UBF8T346G9), Developer ID Certification Authority, Apple Root CA
Location: /Applications/OneDrive.app
Kind: 64-bit
If I run Microsoft AutoUpdate, this is what it shows for Microsoft products:
None of the Office products is up to date (Word, Excel, PowerPoint, OneNote, Outlook). They are all on version 16.66 because the next version, 16.71 requires an OS Update, which will never come, because this macbook (Macbook Air, mid 2012) is too old and Catalina 10.15.7 is the most upgraded it can get.
Only OneDrive is up to date, v23061.0319, installed yesterday on 4/3/2023.
What can I do to get back to a previous version of OneDrive so that it works??? This sucks that it did not recognize that the most current version is not compatible with my laptop.
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Microsoft, PLEASE at least acknowledge this problem.
Same issue as everyone. OD updated and ever since refused to work on MacOS 10.15.7. I've tried all the suggestions within this post. I've even rebuilt the entire mac and reinstalled the OS. Nothing is working.
Same for me.
does anyone know of a way to block auto-update?
Same issues, using MacOS Catalina 10.15.7, I have tried everything and seems as though it is auto-updating it self and not working again
And it gets stranger. Now, on my MacBook, OneDrive 23.054.0313.0003 **is** present in Finder windows' sidebar (with the correct shared files), but **NOT** in the menu bar (even though it is a Startup Item in System Preferences), **NOR** is it showing up in Activity Monitor.
Do we know if anybody from Microsoft is looking at these comments?