OneDrive Will Not Run MacOS Catalina 10.15.7

Anonymous
2023-04-04T20:40:32+00:00

I have had Office 365, including OneDrive running on this Mac for several years. Yesterday, OneDrive updated itself (I have the Microsoft AutoUpdater set to automatically download and install updates) to version 23.061.0319. Following that update, it will not run.

I click on the icon in the launchpad, nothing happens

I click on the icon within Finder->Applications, nothing happens

I do not get an error message, there is nothing in the system log, it does not show up in application monitor, it seems to be just dead.

Here is what the system says about the OneDrive.app:

OneDrive:

  Version: 23.061.0319

  Obtained from: Identified Developer

  Last Modified: 4/3/23, 3:18 PM

  Signed by: Developer ID Application: Microsoft Corporation (UBF8T346G9), Developer ID Certification Authority, Apple Root CA

  Location: /Applications/OneDrive.app

  Kind: 64-bit

If I run Microsoft AutoUpdate, this is what it shows for Microsoft products:

None of the Office products is up to date (Word, Excel, PowerPoint, OneNote, Outlook). They are all on version 16.66 because the next version, 16.71 requires an OS Update, which will never come, because this macbook (Macbook Air, mid 2012) is too old and Catalina 10.15.7 is the most upgraded it can get.

Only OneDrive is up to date, v23061.0319, installed yesterday on 4/3/2023.

What can I do to get back to a previous version of OneDrive so that it works??? This sucks that it did not recognize that the most current version is not compatible with my laptop.

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2023-04-11T04:58:47+00:00

    Do you have a link for standalone One Drive? Using the installer provided in the link, is there an option to install only the OneDrive?

    Or may I know what version of One Drive you have after installing this package?

    Thank you.

    Link to OneDrive version 23.054.0313. After stopping any of the OneDrive autoupdates first, then installing this version seemed to work on Catalina.

    https://go.microsoft.com/fwlink/?linkid=823060

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  2. Anonymous
    2023-04-10T21:27:23+00:00

    I blocked the outgoing connection of StandadaloneUpdaterDaemon.xpc located in OneDrive folder

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  3. Anonymous
    2023-04-10T21:04:29+00:00

    I'm seeing the exact same issue. OneDrive 23054.0313.0003 runs fine for me under 10.15.7 but it'll autoupdate to 23061.0319.0003 and no longer launch.

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  4. Anonymous
    2023-04-10T20:32:09+00:00

    This worked to me. During the restart tough, you must cancel the process.

    Thanks a lot !

    I hope they (Microsoft) can resolve this issue as soon as possible. Scheduled obsolescence. Here we go with Linux.

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  5. Anonymous
    2023-04-10T17:05:49+00:00

    Thanks. It worked and hope continue working next time I shut down the computer and restart.

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