OneDrive Will Not Run MacOS Catalina 10.15.7

Anonymous
2023-04-04T20:40:32+00:00

I have had Office 365, including OneDrive running on this Mac for several years. Yesterday, OneDrive updated itself (I have the Microsoft AutoUpdater set to automatically download and install updates) to version 23.061.0319. Following that update, it will not run.

I click on the icon in the launchpad, nothing happens

I click on the icon within Finder->Applications, nothing happens

I do not get an error message, there is nothing in the system log, it does not show up in application monitor, it seems to be just dead.

Here is what the system says about the OneDrive.app:

OneDrive:

  Version: 23.061.0319

  Obtained from: Identified Developer

  Last Modified: 4/3/23, 3:18 PM

  Signed by: Developer ID Application: Microsoft Corporation (UBF8T346G9), Developer ID Certification Authority, Apple Root CA

  Location: /Applications/OneDrive.app

  Kind: 64-bit

If I run Microsoft AutoUpdate, this is what it shows for Microsoft products:

None of the Office products is up to date (Word, Excel, PowerPoint, OneNote, Outlook). They are all on version 16.66 because the next version, 16.71 requires an OS Update, which will never come, because this macbook (Macbook Air, mid 2012) is too old and Catalina 10.15.7 is the most upgraded it can get.

Only OneDrive is up to date, v23061.0319, installed yesterday on 4/3/2023.

What can I do to get back to a previous version of OneDrive so that it works??? This sucks that it did not recognize that the most current version is not compatible with my laptop.

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2023-04-11T12:50:27+00:00

    same here. onedrive version 23071.0402

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  2. Anonymous
    2023-04-11T11:52:59+00:00

    same thing happened to me... can someone help please

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  4. Anonymous
    2023-04-11T09:47:23+00:00

    unfortunately no

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  5. Anonymous
    2023-04-11T08:38:01+00:00

    After installing a previous version, Microsoft always seems to download and install the latest version independently, regardless of whether you have deactivated autoupdate or not.

    Removing the files below from the package contents seems to fix the problem. At least Onedrive syncs again and doesn't crash right away. Without guarantee, it was a successful attempt with a wooden hammer at first glance.

    OneDriveUpdater

    OneDriveUpdaterDaemon.xpc

    standalone updater

    StandaloneupdaterDaemon.xpc

    This is exactly what I did as well. We'll see if it lasts.

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