your system has run out of application memory

Anonymous
2023-06-29T23:41:21+00:00

I keep getting an error message whenever I use onenote that says "your system has run out of application memory". It pops up after a couple minutes and has been going on for about a week now. Prior to this it had never happened. this is extremely frustrating because i need to use onenote for medical school. has anybody else had this issue and how do i fix it? i dont know if it has something to do with the new apple update? Plzzzzz help!!

Microsoft 365 and Office | OneNote | For education | MacOS

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Anonymous
2023-11-22T08:59:13+00:00

OneNote engineer here

It's hard to give you an exact date because of the staggered way in which we rollout Office Updates, but I can tell you that an improvement had been checked in.. and its a matter of releasing the update that should reach customer before end of year.

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  1. Anonymous
    2023-11-02T21:06:13+00:00

    You would think that the amount of reporting of this problem and views on this thread would be enough for Microsoft to address this problem.

    My whole purpose of paying for the Microsoft 365 was to have access to One Note... and now it's unusable?

    Not to mention that Microsoft does not have a help-line where you can get anyone on the phone to talk to about this problem.

    Spent multiple Hours and appointments with Apple for us to only come to the conclusion that there is nothing Apple can do for this.

    Please someone address this.

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  2. Anonymous
    2023-11-02T20:54:16+00:00

    I earned my MD many years ago and am a professor. Same problem here. I think the answer is "you're screwed until Microsoft addresses it." On a brand-new, M2 Mac Studio, it took all of the available memory (64 GB). I have much of my professional (no patient info) in OneNote, which I LOVE, but it crushed my laptop and now is crushing my desktop.

    Microsoft - PLEASE PAY ATTENTION AND FIX THIS!

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  3. Anonymous
    2023-10-24T14:10:07+00:00

    I am also a medical student and have been struggling with this since last semester. I thought it was a Mac problem and had my computer re-formatted which worked for a couple weeks but the issue has begun again.

    I broke my notes down into smaller notebooks, compressed the PDF's and only used what's actually necessary. I've also tried having every other application closed when using One Note but it still draws too much processing power. I do not have these issues when I'm using the app on a browser, my ipad or even phone with much less power.

    Microsoft: it looks like you have many soon to be physicians who will be needing technology for their future practices. If not a customer service problem, then an investment in your future would be to solve these recurrent issues.

    Honestly, its causing such a problem that if I don't find a solution soon Ill have to delete my account and switch programs to one of the recommendations above.

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  4. Anonymous
    2023-10-18T06:10:58+00:00

    Hi there,

    I am experiencing the same issue as many other people on this thread. I have accessed the activity monitor and regardless of closing the notebooks, I am still having 40+ GB being used while one note is open (even with one notebook open at the time).

    Is there going to be any solution to this in the future? I have had to create an entirely new user on my MacBook to try to avoid this problem (apple's solution for me) , and then to once again encounter the same issue a week after creating the new user. So... It is clear that something is not working right.

    I do not see the " com. Microsoft" in my library containers. So I was not able to try that solution.

    I have 3 years of very important medical notes on OneNote. And literally the only reason I use a computer is for school. Please please help us all with this struggle.

    Thank you,

    Karma

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