Unable to sign-in to Microsoft Defender on Android devices for child accounts

Anonymous
2022-06-28T19:22:06+00:00

I purchased a M365 Family subscription so I could use Defender for Individuals on my and my children's devices. The subscription is being shared with both children's MS accounts. I can sign into Defender normally on my PC and Android device, but when I try to sign into the Defender app with their Microsoft accounts on their Android tablets, I get an error: "Invalid license, please contact administrator".

This is happening on two different Android tablets with both their accounts, so I don't think it's a device based issue. Is anyone else seeing a similar issue trying to setup Defender for Individuals on a M365 Family subscription?

Microsoft 365 and Office | Microsoft 365 Defender | Other | Android

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  1. Anonymous
    2022-09-08T06:56:57+00:00

    Hello. After one of the last updates it works fine.

    BR

    Alois

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  2. Anonymous
    2022-09-08T17:17:13+00:00

    Thanks Alois. Can anyone else confirm if this is working for them now?

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  3. Anonymous
    2022-09-08T22:49:20+00:00

    Just tested now and still not working for all child's account.

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  4. Anonymous
    2022-09-09T07:29:08+00:00

    Not working for us either

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  5. Sumit 44,416 Reputation points Volunteer Moderator
    2022-09-09T08:35:47+00:00

    I'll try to send this further.

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