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I purchased a M365 Family subscription so I could use Defender for Individuals on my and my children's devices. The subscription is being shared with both children's MS accounts. I can sign into Defender normally on my PC and Android device, but when I try to sign into the Defender app with their Microsoft accounts on their Android tablets, I get an error: "Invalid license, please contact administrator".
This is happening on two different Android tablets with both their accounts, so I don't think it's a device based issue. Is anyone else seeing a similar issue trying to setup Defender for Individuals on a M365 Family subscription?
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi there, I'm following I have the same problem on my daughter's sam sung galaxy tablet with family link.
Yes, same problem with my son's Galaxy S8 with family link.
Same issue here. I See that there is still no fix after about a year??
Just wanted to add that I have exactly the same issue with my child's account.
Can't believe this hasn't been fixed yet after such a long time :/
Same issue here. What is Microsoft doing about this?