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I purchased a M365 Family subscription so I could use Defender for Individuals on my and my children's devices. The subscription is being shared with both children's MS accounts. I can sign into Defender normally on my PC and Android device, but when I try to sign into the Defender app with their Microsoft accounts on their Android tablets, I get an error: "Invalid license, please contact administrator".
This is happening on two different Android tablets with both their accounts, so I don't think it's a device based issue. Is anyone else seeing a similar issue trying to setup Defender for Individuals on a M365 Family subscription?
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Also still having this issue. Seems like Android devices managed by Google Family Link can't be enrolled in Defender. It'll be 6 months soon, would be nice to get some update or acknowledgement from Microsoft.
Any updates? I am having this same issue with my kid's phones that are managed by google family link
I'm having the same issue today. I can log into defender with my account on my Samsung Galaxy S21 with my hotmail account and on my daughter's old Galaxy S7 with her outlook.com account, but I cannot log in to defender on her new Galaxy S22 phone with my hotmail account or her outlook.com account. We are also logged into defender on our Surface laptops (Go2 & Laptop 5) with our same accounts with no issue.
Yes, it's same for me, both devices managed by Google family link, give me the invalid license error.
One device freshly upgraded to Android 12, but it's same error after...
Yes! You're right! My MS account doesn't work either in Android 11 or 12 which are both managed by Family Link. However, in Android 8.0 all MS accounts can login without any issue even if it was managed by Family Link.