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I purchased a M365 Family subscription so I could use Defender for Individuals on my and my children's devices. The subscription is being shared with both children's MS accounts. I can sign into Defender normally on my PC and Android device, but when I try to sign into the Defender app with their Microsoft accounts on their Android tablets, I get an error: "Invalid license, please contact administrator".
This is happening on two different Android tablets with both their accounts, so I don't think it's a device based issue. Is anyone else seeing a similar issue trying to setup Defender for Individuals on a M365 Family subscription?
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
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Just wanted to add that I have exactly the same issue with my child's account.
Can't believe this hasn't been fixed yet after such a long time :/
I got a wonderful marketing email about defender for family subscriptions yesterday that even used on children's safety.
Unfortunately, it still doesn't work on my children's accounts attached to my M365 Family subscription.
What gives, Microsoft? Do I need to track down the Product Manager via my Micsor9ft connections?
We are experiencing this same thing. My wife and I are using defender on our devices that are not managed by Google family link. I can even see my kids on my defender and have them setup for monitoring. However when I try to install the latest ms defender from the Google play store I get the invalid license. I even tried signing in with my account and see the same thing. My daughters phone is an S22 and we have had a family plan for over 7 years.
Same here...use family link to cover the gaps from MS Family. Can't log in with Child Account - invalid license error
I'm having the same issue today. I can log into defender with my account on my Samsung Galaxy S21 with my hotmail account and on my daughter's old Galaxy S7 with her outlook.com account, but I cannot log in to defender on her new Galaxy S22 phone with my hotmail account or her outlook.com account. We are also logged into defender on our Surface laptops (Go2 & Laptop 5) with our same accounts with no issue.