Text disappearing and reappearing while typing MS word

Anonymous
2022-10-18T02:21:04+00:00

Hey All,

Running windows 11. ASUS m16.

Today a very weird quirk in word cropped up. As I'm typing, words that I've just typed will have random letters disappear and then reappear. When I delete something, sometimes the thing I just deleted will reappear on the document only to disappear when I'm typing elsewhere. No lag or anything happening, just randomly disappearing characters and reluctantly deleted words. Any idea if this is an issue related to a recent patch?

Cheers,

Nate

Microsoft 365 and Office | Word | For education | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-05-10T09:01:09+00:00

Enabling typing suggestions as suggested by MH524 on 23rd Feb 2023 seems to reduce, but not fully fix the issue for me. However, the suggestion popups are VERY distracting! Perhaps the suggestions popup causes a refresh of the image which clears the missing characters.

HOWEVER, I THINK I FOUND A FIX, based on this idea of "refreshing".

I found an article on techpowerup entitled "Graphical glitch in Word and Outlook (Office 365)".

I don't have GeForce Experience installed, but I do have Nvidia control panel, so I did the following things (I'm not sure that all of them are needed), but this is now fixed and working for me:

  1. In Nvidia control panel, I added Word and Outlook as separate programs to my "Manage 3D settings" under the "Program Settings" tab and for both I set the following:
  2. "Low latency mode" = Ultra.
  3. "power management mode = Nvidia recommended
  4. "preferred refresh rate = highest available.
  5. "vertical sync" = on

I restarted Word and Outlook and the disappearing characters are gone!

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  1. Anonymous
    2022-12-11T18:05:03+00:00

    Thank you for the suggestions, Stefan. I downloaded and installed the latest driver from the NVIDIA site and disconnected my second monitor. Unfortunately the problem still occurs.

    One new clue: At one point when I stopped typing after a glitch I noticed that the disappeared characters did not reappear until I started typing again several seconds later.

    FWIW I found the same problem reported here: https://answers.microsoft.com/en-us/windows/forum/all/text-disappears-and-reappears-as-i-write/fff5c34e-6c0c-46eb-9c50-ffc805bcfbab

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  2. Stefan Blom 352K Reputation points MVP Volunteer Moderator
    2022-12-11T18:50:00+00:00

    Thanks for the follow-up.

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  3. Anonymous
    2022-12-12T03:51:15+00:00

    Exactly the same just happened to me when I updated to the latest available build of Windows 11 22H2.

    I was typing in Outlook Desktop and Word 2021 desktop and characters at the end of my sentences started disappearing and reappearing seconds later. In MS word when I clicked enter end started a new line, the whole previous line above suddenly appeared and disappeared after I continued tying,

    I updated to the latest GeForce video driver, but this did not help. After rolling back to a previous build the above behavior never re-occurred, therefore I assume this might be a either a glitch in Windows GPU handling or a video driver is yet not fully compatible with the latest release. Will stay on the old one for as long as I can.

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  4. Anonymous
    2022-12-28T19:32:34+00:00

    I just purchased 2 retail MS 2021 pro plus office form an authorized reseller. same problem here on 2 different brand new asus laptops.
    I tried the following:

    Removing office and reinstalling

    Update all drivers

    Update both office and windows 11

    Changing some settings as suggested

    NOTHING SEEMS TO WORK!

    I didn't have this issue at all with office 2016.

    As i read online this issue accrued already last year with a reply from an official MS agent saying: "it is being investigating by MS". I don't think you guys need a year to fix such a pathetic bug that interferes with basic typing.

    NO I DON'T EXPECT MY TEXT TO DISAPPEAR AND REAPPEAR WHILE I'M TYPING!

    Please fix this issue once and for all.

    I have uploaded some video of it to youtube
    https://youtu.be/Nep3hD55YU4

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