Text disappearing and reappearing while typing MS word

Anonymous
2022-10-18T02:21:04+00:00

Hey All,

Running windows 11. ASUS m16.

Today a very weird quirk in word cropped up. As I'm typing, words that I've just typed will have random letters disappear and then reappear. When I delete something, sometimes the thing I just deleted will reappear on the document only to disappear when I'm typing elsewhere. No lag or anything happening, just randomly disappearing characters and reluctantly deleted words. Any idea if this is an issue related to a recent patch?

Cheers,

Nate

Microsoft 365 and Office | Word | For education | Windows

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Anonymous
2023-05-10T09:01:09+00:00

Enabling typing suggestions as suggested by MH524 on 23rd Feb 2023 seems to reduce, but not fully fix the issue for me. However, the suggestion popups are VERY distracting! Perhaps the suggestions popup causes a refresh of the image which clears the missing characters.

HOWEVER, I THINK I FOUND A FIX, based on this idea of "refreshing".

I found an article on techpowerup entitled "Graphical glitch in Word and Outlook (Office 365)".

I don't have GeForce Experience installed, but I do have Nvidia control panel, so I did the following things (I'm not sure that all of them are needed), but this is now fixed and working for me:

  1. In Nvidia control panel, I added Word and Outlook as separate programs to my "Manage 3D settings" under the "Program Settings" tab and for both I set the following:
  2. "Low latency mode" = Ultra.
  3. "power management mode = Nvidia recommended
  4. "preferred refresh rate = highest available.
  5. "vertical sync" = on

I restarted Word and Outlook and the disappearing characters are gone!

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  1. Anonymous
    2023-04-09T18:47:37+00:00

    Same here.

    Ryzen 5 5600xt, AMD RX 6700xt, Windows 11 fully updated, Office 2021 fully updated. So far, nothing has worked...

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  2. Anonymous
    2023-04-12T13:53:53+00:00

    I found on another posting...

    It is an AMD issue in my case. I downgraded my AMD RX 6700 XT to software version 22.5.1 as directed in the other post and sure enough, fixed! No issues for a couple of days now. Any newer version of the software I tried the problem came back. Hopefully, AMD will keep updating and fix this in the next version.

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  3. Anonymous
    2023-04-12T14:44:56+00:00

    I have this problem on my home machine (6900XT) and work machine (3070Ti), so I'm not sure the specifics of how rolling back an AMD driver would resolve the issue. Interesting development no doubt.

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  4. Anonymous
    2023-04-13T15:27:18+00:00

    "Also getting flashes of other things as mouse moves over other emails in the column. It is becoming hard to use Outlook as it feels like it is happening more now than a couple of weeks ago."

    Absolutely. I've been searching for a solution to this issue as well (possibly related, possibly not) and have not found anything on forums. I thought it was just me since I couldn't find people talking about it. Thanks for sharing!

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