Text disappearing and reappearing while typing MS word

Anonymous
2022-10-18T02:21:04+00:00

Hey All,

Running windows 11. ASUS m16.

Today a very weird quirk in word cropped up. As I'm typing, words that I've just typed will have random letters disappear and then reappear. When I delete something, sometimes the thing I just deleted will reappear on the document only to disappear when I'm typing elsewhere. No lag or anything happening, just randomly disappearing characters and reluctantly deleted words. Any idea if this is an issue related to a recent patch?

Cheers,

Nate

Microsoft 365 and Office | Word | For education | Windows

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Anonymous
2023-05-10T09:01:09+00:00

Enabling typing suggestions as suggested by MH524 on 23rd Feb 2023 seems to reduce, but not fully fix the issue for me. However, the suggestion popups are VERY distracting! Perhaps the suggestions popup causes a refresh of the image which clears the missing characters.

HOWEVER, I THINK I FOUND A FIX, based on this idea of "refreshing".

I found an article on techpowerup entitled "Graphical glitch in Word and Outlook (Office 365)".

I don't have GeForce Experience installed, but I do have Nvidia control panel, so I did the following things (I'm not sure that all of them are needed), but this is now fixed and working for me:

  1. In Nvidia control panel, I added Word and Outlook as separate programs to my "Manage 3D settings" under the "Program Settings" tab and for both I set the following:
  2. "Low latency mode" = Ultra.
  3. "power management mode = Nvidia recommended
  4. "preferred refresh rate = highest available.
  5. "vertical sync" = on

I restarted Word and Outlook and the disappearing characters are gone!

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  1. Anonymous
    2023-05-28T15:23:55+00:00

    I found a fix.

    Close the affected program. Add the affected .exe. file to the "Manage 3D settings" and "Program settings" tab of Nvidia control panel. Then for the affected program, enable "Ultra" low latency mode.

    For AMD GPUs enable low latency mode for the affected program in the AMD graphics settings application.

    Your fix in the NVIDIA Control Panel worked for me, Scott, and thank you! I have a brand new Windows 11 Pro-based computer with the NVIDIA GeForce RTX 3050 display card with Microsoft 365. My Excel, Word, and Outlook emails all had occasional jumpy, wonky, and disappearing/reappearing letters. I haven't checked out Word or emails yet, but the Excel stabilized right away, so I'm assuming it was the right fix for the others.

    So, I wonder if Microsoft or NVIDIA will address this in future updates. Thanks again! Gary

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