Text disappearing and reappearing while typing MS word

Anonymous
2022-10-18T02:21:04+00:00

Hey All,

Running windows 11. ASUS m16.

Today a very weird quirk in word cropped up. As I'm typing, words that I've just typed will have random letters disappear and then reappear. When I delete something, sometimes the thing I just deleted will reappear on the document only to disappear when I'm typing elsewhere. No lag or anything happening, just randomly disappearing characters and reluctantly deleted words. Any idea if this is an issue related to a recent patch?

Cheers,

Nate

Microsoft 365 and Office | Word | For education | Windows

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Anonymous
2023-05-10T09:01:09+00:00

Enabling typing suggestions as suggested by MH524 on 23rd Feb 2023 seems to reduce, but not fully fix the issue for me. However, the suggestion popups are VERY distracting! Perhaps the suggestions popup causes a refresh of the image which clears the missing characters.

HOWEVER, I THINK I FOUND A FIX, based on this idea of "refreshing".

I found an article on techpowerup entitled "Graphical glitch in Word and Outlook (Office 365)".

I don't have GeForce Experience installed, but I do have Nvidia control panel, so I did the following things (I'm not sure that all of them are needed), but this is now fixed and working for me:

  1. In Nvidia control panel, I added Word and Outlook as separate programs to my "Manage 3D settings" under the "Program Settings" tab and for both I set the following:
  2. "Low latency mode" = Ultra.
  3. "power management mode = Nvidia recommended
  4. "preferred refresh rate = highest available.
  5. "vertical sync" = on

I restarted Word and Outlook and the disappearing characters are gone!

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  1. Anonymous
    2023-04-16T19:25:26+00:00

    Windows 11, Office 2019, Radeon 6900XT video card

    Getting the same typing issues as others have mentioned in Word and Outlook.

    Excel is fine and don’t really use Powerpoint so don’t know.

    I think related to the comment about getting flashes of other things as the mouse moves.

    I have noticed text and/or image substitution issues on mouseover of menu items on the ribbon bar and in settings, although even more frequently in settings. That is to say, when I mouseover an item the text from a previously mouseovered item will appear. The incorrect text remains as long as I keep the mouse still. This happens in Word, Outlook and Powerpoint but not Excel. I have included pictures of this.

    In outlook when I move the mouse down the list of emails the one underneath the mouse pointer is supposed to highlight. Every second or third item doesn’t highlight and on the third one after that the highlight usually jumps back to a previously skipped entry for a brief instance.

    I just recently updated my hardware and installed Windows 11. Using the same amd video card and office 2019 version as before and never had a problem under Windows 10.

    I haven’t noticed this with any other apps that I use.

    This image shows missing letter the word I was typing is scrap. It reappears when I finish typing the word and add a space after.

    This image has correct text for option 'Keep track of formatting'

    This image has incorrect text for the same option and instead displays the 'Enable click and type' text from another option lower down on the list.

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  2. Anonymous
    2023-04-15T01:38:54+00:00

    Same problem with Word and Outlook. No idea what's the solution. RTX 4090 latest driver.

    NVIDIA support is trying to help, we'll see how it goes.

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  3. Anonymous
    2023-04-13T15:27:18+00:00

    "Also getting flashes of other things as mouse moves over other emails in the column. It is becoming hard to use Outlook as it feels like it is happening more now than a couple of weeks ago."

    Absolutely. I've been searching for a solution to this issue as well (possibly related, possibly not) and have not found anything on forums. I thought it was just me since I couldn't find people talking about it. Thanks for sharing!

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  4. Anonymous
    2023-04-12T14:44:56+00:00

    I have this problem on my home machine (6900XT) and work machine (3070Ti), so I'm not sure the specifics of how rolling back an AMD driver would resolve the issue. Interesting development no doubt.

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