Text disappearing and reappearing while typing MS word

Anonymous
2022-10-18T02:21:04+00:00

Hey All,

Running windows 11. ASUS m16.

Today a very weird quirk in word cropped up. As I'm typing, words that I've just typed will have random letters disappear and then reappear. When I delete something, sometimes the thing I just deleted will reappear on the document only to disappear when I'm typing elsewhere. No lag or anything happening, just randomly disappearing characters and reluctantly deleted words. Any idea if this is an issue related to a recent patch?

Cheers,

Nate

Microsoft 365 and Office | Word | For education | Windows

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Anonymous
2023-05-10T09:01:09+00:00

Enabling typing suggestions as suggested by MH524 on 23rd Feb 2023 seems to reduce, but not fully fix the issue for me. However, the suggestion popups are VERY distracting! Perhaps the suggestions popup causes a refresh of the image which clears the missing characters.

HOWEVER, I THINK I FOUND A FIX, based on this idea of "refreshing".

I found an article on techpowerup entitled "Graphical glitch in Word and Outlook (Office 365)".

I don't have GeForce Experience installed, but I do have Nvidia control panel, so I did the following things (I'm not sure that all of them are needed), but this is now fixed and working for me:

  1. In Nvidia control panel, I added Word and Outlook as separate programs to my "Manage 3D settings" under the "Program Settings" tab and for both I set the following:
  2. "Low latency mode" = Ultra.
  3. "power management mode = Nvidia recommended
  4. "preferred refresh rate = highest available.
  5. "vertical sync" = on

I restarted Word and Outlook and the disappearing characters are gone!

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  1. Anonymous
    2023-04-23T16:03:37+00:00

    I'm having the same issue - RX6600-XT GPU. The issue occurs with every AMD driver release after 22.5.1. The problem is NOT limited to Microsoft applications! Here's a video showing the problem, and it was made in the comments section of YouTube. I've actually had it happen on this forum, too...

    https://www.youtube.com/watch?v=KYWxblgbRRU

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  2. Anonymous
    2023-04-17T15:11:47+00:00

    The only things I can think to add at this time are...

    I have dual 2K monitors, so between us 1080p, 2K and 4K monitors. These are same monitors I was using issue free with Office 2019 under windows 10.

    I too have noticed entire lines disappearing and how to get them back same as you. Resizing the window with the maximize/resize, minimize buttons of the window also works.

    Sometimes when I open an email in Outlook the entire body of the email is missing until I do the minimize/maximize thing. Moving focus to a different window and back sometimes works and sometimes just clicking the area containing the body of the email works.

    Noticed that this thread was originally posted back in October of 2022 so the item is now six months old. Years back on an unrelated issue an ms mvp advised to create a new ticket to keep it current. Once past a certain age they attract less attention, at least that’s what was happening back then. I’m retired so for me just an extremely annoying bug. Will assist if I can.

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  3. Anonymous
    2023-04-09T18:47:37+00:00

    Same here.

    Ryzen 5 5600xt, AMD RX 6700xt, Windows 11 fully updated, Office 2021 fully updated. So far, nothing has worked...

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  4. Anonymous
    2023-04-04T13:08:15+00:00

    It does appear to be a Microsoft issue. It’s the only constant, the rest are variables. Of note is that the desktop versions of Outlook and Word share some editing components. So, that’s why we see this issue affecting those two programs. I’m going to turn off some editing features in Outlook to see if I can at least stop Outlook from schitzing out.

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