When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS

Anonymous
2022-05-28T22:46:07+00:00

Hi all.

When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS.

It doesn't happen often. Only when a lot of small files are downloaded. Reinstalling OneDrive doesn't help.

panic(cpu 0 caller 0xfffffe00275bbfec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.805'

OneDrive 22.099.0508.0001 from App Store

MacOS 12.4 M1 Pro MAX

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2022-06-13T11:19:19+00:00

    The link you send goes to the Windows version?

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  2. Anonymous
    2022-06-13T17:44:16+00:00

    I'm having the same problem, panics multiple times per day.

    panic(cpu 2 caller 0xfff***********91f7fec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.14707'

    [Some related PII has been masked by Mia Zhao MSFT Support to protect your privacy]

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  3. Anonymous
    2022-06-13T20:39:41+00:00

    I used this version 22.116.0529.0003 (insider preview) for Intel from the site below and the kernel panics have stopped.

    https://hansbrender.com/2019/06/23/onedrive-for-business-next-generation-sync-client-all-versions/#tabmac

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  4. Anonymous
    2022-06-14T11:36:41+00:00

    https://hansbrender.com/2019/06/23/onedrive-for-business-next-generation-sync-client-all-versions/#tabmac

    For anyone using this link and wondering where the M1 version is....

    "Intel Silicon" is actually 2 links. 'Intel' and 'Silicon'. Click on 'Silicon' for the M1 version.

    Of course MS could have posted these directly and saved us all a lot of hassle.

    But why do anything to help your customers?

    It's much more fun to delete their files and crash their systems.

    There's a .121 version now. Hopefully its fixed...

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  5. Anonymous
    2022-06-14T13:47:28+00:00

    I just get this now instead

    Sorry, we can't add your "OneDrive - ******" folder right now. Please try again.

    Brilliant ...

    [Some related PII has been masked by Mia Zhao MSFT Support to protect your privacy]

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