When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS

Anonymous
2022-05-28T22:46:07+00:00

Hi all.

When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS.

It doesn't happen often. Only when a lot of small files are downloaded. Reinstalling OneDrive doesn't help.

panic(cpu 0 caller 0xfffffe00275bbfec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.805'

OneDrive 22.099.0508.0001 from App Store

MacOS 12.4 M1 Pro MAX

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2022-06-09T18:47:42+00:00

    New version out (22.116) and still causing kernel panics... Is anyone working on this at Microsoft?

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  2. Anonymous
    2022-06-09T19:06:26+00:00

    I'm on 22.116.0529.0002. Which 22.116 version did you go to?

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  3. Anonymous
    2022-06-09T19:12:54+00:00

    Same, but I was on 22.111 until today

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  4. Anonymous
    2022-06-09T19:54:01+00:00

    I stopped loading Onedrive on bootup and probably will cancel my Office 365 subscription, which I'm paying almost exclusively to have that 1 TB of storage, but if the software that's supposed to upload the files is so buggy that brings down the whole system with it, then what's the point.

    Anyway, it's to be expected. It's Microsoft, buggy software is kind of their thing.

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  5. Anonymous
    2022-06-10T06:17:14+00:00

    OneDrive v22.116.0529.0002 ... Just now...

    panic(cpu 2 caller 0xff******: initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.742'

    Debugger message: panic

    Memory ID: 0x6

    OS release type: User

    OS version: 21F79

    Kernel version: Darwin Kernel Version 21.5.0: Tue Apr 26 21:08:37 PDT 2022; root:xnu-8020.121.3~4/RELEASE_ARM64_T6000

    [Some related PII has been masked by Mia Zhao MSFT Support to protect your privacy]

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