When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS

Anonymous
2022-05-28T22:46:07+00:00

Hi all.

When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS.

It doesn't happen often. Only when a lot of small files are downloaded. Reinstalling OneDrive doesn't help.

panic(cpu 0 caller 0xfffffe00275bbfec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.805'

OneDrive 22.099.0508.0001 from App Store

MacOS 12.4 M1 Pro MAX

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2022-06-07T22:45:07+00:00

    I'm on OneDrive 22.116.0529.0002 beta and still experiencing constant panics.

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  2. Anonymous
    2022-06-08T06:24:55+00:00

    Same issue here. System crash every 60 minutes. FIX THIS MS!!!

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  3. Anonymous
    2022-06-08T06:56:01+00:00

    Hello,

    Microsoft Support has responded to install an earlier version. Please uninstall the current one first.
    
    Reinstall OneDrive (microsoft.com)
    https://support.microsoft.com/en-us/office/reinstall-onedrive-0660f354-6a69-46eb-b817-7f4e0d7b45b5#ID0EBF=Mac
    
    Stable version:
    https://go.microsoft.com/fwlink/?linkid=823060
    
    It really helped me.
    

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  4. Anonymous
    2022-06-08T07:31:18+00:00

    Got the same issue on my MacBook Air M1. Also just tested the newest version of OneDrive as well (22.111.0522.0002 from the 3rd of June) but just experienced again another kernel panic, even without downloading a lot of files.

    Log:

    panic(cpu 1 caller 0xfffffe002c09b430): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/502/com.apple.xpc.launchd.unmanaged.OneDrive File P.852'

    Debugger message: panic

    Memory ID: 0xff

    OS release type: User

    OS version: 21F79

    Kernel version: Darwin Kernel Version 21.5.0: Tue Apr 26 21:08:29 PDT 2022; root:xnu-8020.121.3~4/RELEASE_ARM64_T8101

    I will an older version now. I really hope Microsoft is working hard on this fix!

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  5. Anonymous
    2022-06-08T08:09:53+00:00

    Which version is this?

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