When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS

Anonymous
2022-05-28T22:46:07+00:00

Hi all.

When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS.

It doesn't happen often. Only when a lot of small files are downloaded. Reinstalling OneDrive doesn't help.

panic(cpu 0 caller 0xfffffe00275bbfec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.805'

OneDrive 22.099.0508.0001 from App Store

MacOS 12.4 M1 Pro MAX

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2022-06-13T11:19:19+00:00

    The link you send goes to the Windows version?

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  2. Anonymous
    2022-06-13T03:52:27+00:00

    No panics so far. Other problems still exist though.

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  3. Anonymous
    2022-06-12T23:09:43+00:00

    Thank you for the update and link. I wonder if Microsoft will ever explain what the problem was/is.

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  4. Anonymous
    2022-06-12T22:58:37+00:00

    Version 22.116.0529.0003 for Apple Silicone seems stable. No crash yet in 24+ hours of syncing

    You can get it here Versions – Hans Brender's Blog

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  5. Anonymous
    2022-06-11T21:08:07+00:00

    I'm constantly encountering this problem too, several times over the last few days. I use OneDrive to sync my work files so this is very critical to me.

    panic(cpu 2 caller 0xfff*******6b):  initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/502/com.apple.xpc.launchd.unmanaged.OneDrive File P.725'

    [Some related PII has been masked by Mia Zhao MSFT Support to protect your privacy]

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