Microsoft 365 and Office | OneDrive | For home | MacOS
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When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS
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Anonymous
Hi all.
When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS.
It doesn't happen often. Only when a lot of small files are downloaded. Reinstalling OneDrive doesn't help.
panic(cpu 0 caller 0xfffffe00275bbfec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.805'
OneDrive 22.099.0508.0001 from App Store
MacOS 12.4 M1 Pro MAX
Microsoft 365 and Office | OneDrive | For home | MacOS
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2022-06-02T08:22:08+00:00 -
Anonymous
2022-06-02T05:14:54+00:00 Seems to be the same problem. It restarts my system. Happend mutiple time a day.
panic(cpu 0 caller 0xfffffe0021a47fec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.969'
Debugger message: panic
Memory ID: 0x6
OS release type: User
OS version: 21F79
Kernel version: Darwin Kernel Version 21.5.0: Tue Apr 26 21:08:37 PDT 2022; root:xnu-8020.121.3~4/RELEASE_ARM64_T6000
Fileset Kernelcache UUID: 77B58D450******E982C6B773
Kernel UUID: C44613B0-01A**********9AC6CE3DAAF
iBoot version: iBoot-7459.121.3
secure boot?: YES
Paniclog version: 13
KernelCache slide: 0x0000000019918000
KernelCache base: 0xfffffe002091c000
Kernel slide: 0x000000001a0d4000
Kernel text base: 0xfffffe00210d8000
Kernel text exec slide: 0x000000001a1bc000
Kernel text exec base: 0xfffffe00211c0000
mach_absolute_time: 0x2072c7ee47
Epoch Time: sec usec
Boot : 0x62978d86 0x000c4227
Sleep : 0x00000000 0x00000000
Wake : 0x00000000 0x00000000
Calendar: 0x6297a42f 0x00085e5a
Zone info:
Zone map: 0xfffffe1000824000 - 0xfffffe3000824000
. VM : 0xfffffe1000824000 - 0xfffffe14cd4f0000
. RO : 0xfffffe14cd4f0000 - 0xfffffe1666e88000
. GEN0 : 0xfffffe1666e88000 - 0xfffffe1b33b54000
. GEN1 : 0xfffffe1b33b54000 - 0xfffffe2000820000
. GEN2 : 0xfffffe2000820000 - 0xfffffe24cd4ec000
. GEN3 : 0xfffffe24cd4ec000 - 0xfffffe299a1b8000
. DATA : 0xfffffe299a1b8000 - 0xfffffe3000824000
Metadata: 0xfffffe3004834000 - 0xfffffe300c834000
Bitmaps : 0xfffffe300c834000 - 0xfffffe3018290000
CORE 0 PVH locks held: None
CORE 1 PVH locks held: None
CORE 2 PVH locks held: None
CORE 3 PVH locks held: None
CORE 4 PVH locks held: None
CORE 5 PVH locks held: None
CORE 6 PVH locks held: None
CORE 7 PVH locks held: None
CORE 8 PVH locks held: None
CORE 9 PVH locks held: None
CORE 0 is the one that panicked. Check the full backtrace for details.
CORE 1: PC=0xfffffe00218c6068, LR=0xfffffe00218c6890, FP=0xfffffe7a88eb3500
CORE 2: PC=0x00000001d95c222c, LR=0x00000001d96578ec, FP=0x000000016fed6700
CORE 3: PC=0x00000001d9644af4, LR=0x00000001d96449bc, FP=0x000000016d9526c0
CORE 4: PC=0xfffffe00224f7abc, LR=0xfffffe00224f73f0, FP=0xfffffe7a895a3320
CORE 5: PC=0x0000000192a13284, LR=0x0000000106e4df9c, FP=0x000000016bacf1d0
CORE 6: PC=0xfffffe002124eb10, LR=0xfffffe002124eb10, FP=0xfffffe7a8b52bf00
CORE 7: PC=0xfffffe0021352be8, LR=0xfffffe0021352be4, FP=0xfffffe7a89653e90
CORE 8: PC=0xfffffe002124eb10, LR=0xfffffe002124eb10, FP=0xfffffe7a8b2c3f00
CORE 9: PC=0xfffffe002124eb10, LR=0xfffffe002124eb10, FP=0xfffffe7a89543f00
Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space
Panicked task 0xfffffe299a0aed48: 3042 pages, 3 threads: pid 1: launchd
Panicked thread: 0xfffffe24cbefc100, backtrace: 0xfffffe7a896035d0, tid: 44130
lr: 0xfffffe0021219124 fp: 0xfffffe7a89603640 lr: 0xfffffe0021218dec fp: 0xfffffe7a896036b0 lr: 0xfffffe002135df2c fp: 0xfffffe7a896036d0 lr: 0xfffffe002134fd00 fp: 0xfffffe7a89603740 lr: 0xfffffe002134d9ac fp: 0xfffffe7a89603800 lr: 0xfffffe00211c77f8 fp: 0xfffffe7a89603810 lr: 0xfffffe0021218a70 fp: 0xfffffe7a89603bb0 lr: 0xfffffe0021218a70 fp: 0xfffffe7a89603c20 lr: 0xfffffe0021a3f188 fp: 0xfffffe7a89603c40 lr: 0xfffffe0021a47fec fp: 0xfffffe7a89603cb0 lr: 0xfffffe0021753c04 fp: 0xfffffe7a89603d80 lr: 0xfffffe0021753224 fp: 0xfffffe7a89603e10 lr: 0xfffffe00217735c4 fp: 0xfffffe7a89603e90 lr: 0xfffffe0021773ad4 fp: 0xfffffe7a89603ee0 lr: 0xfffffe0021211024 fp: 0xfffffe7a89603f10 lr: 0xfffffe00211c7d6c fp: 0xfffffe7a89603f20last started kext at 1248159939: com.apple.driver.driverkit.serial 6.0.0 (addr 0xfffffe0020fb0650, size 3416)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.UVCService 1
com.apple.driver.AppleTopCaseHIDEventDriver 5450.8
com.apple.driver.AppleBiometricServices 1
com.apple.driver.CoreKDL 1
com.apple.driver.usb.realtek8153patcher 5.0.0
com.apple.driver.usb.AppleUSBHostBillboardDevice 1.0
com.apple.iokit.SCSITaskUserClient 456.121.3
com.apple.driver.SEPHibernation 1
com.apple.driver.BCMWLANFirmware4387.Hashstore 1
com.apple.driver.DiskImages.ReadWriteDiskImage 493.0.0
com.apple.driver.DiskImages.UDIFDiskImage 493.0.0
com.apple.driver.DiskImages.RAMBackingStore 493.0.0
com.apple.driver.DiskImages.FileBackingStore 493.0.0
com.apple.driver.AppleUSBDeviceNCM 5.0.0
com.apple.driver.AppleThunderboltIP 4.0.3
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.nke.l2tp 1.9
com.apple.filesystems.tmpfs 1
com.apple.filesystems.lifs 1
com.apple.filesystems.apfs 1934.121.2
com.apple.IOTextEncryptionFamily 1.0.0
com.apple.filesystems.hfs.kext 583.100.10
com.apple.security.BootPolicy 1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.driver.AppleSmartIO2 1
com.apple.AppleEmbeddedSimpleSPINORFlasher 1
com.apple.driver.ApplePMP 1
com.apple.driver.AppleCS42L84Audio 550.3
com.apple.driver.AppleSN012776Amp 550.3
com.apple.driver.AppleT6000SOCTuner 1
com.apple.driver.AppleT6000CLPCv3 1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleALSColorSensor 1.0.0d1
com.apple.driver.AppleAOPVoiceTrigger 140.1
com.apple.driver.ApplePMPFirmware 1
com.apple.driver.AppleDPDisplayTCON 1
com.apple.driver.AppleM68Buttons 1.0.0d1
com.apple.driver.AppleSDXC 3.2.1
com.apple.driver.AppleS8000AES 1
com.apple.driver.AppleEventLogHandler 1
com.apple.driver.AppleProResHW 176.6.0
com.apple.driver.AppleJPEGDriver 4.8.1
com.apple.driver.AppleAVD 564
com.apple.driver.AppleAVE2 550.16.0
com.apple.driver.AppleSPMIPMU 1.0.1
com.apple.driver.AppleS5L8960XNCO 1
com.apple.AGXG13X 190.20
com.apple.driver.AppleS8000DWI 1.0.0d1
com.apple.driver.AppleT6000PMGR 1
com.apple.driver.AppleMobileDispT600X-DCP 140.0
com.apple.driver.AppleInterruptControllerV2 1.0.0d1
com.apple.driver.usb.AppleSynopsysUSB40XHCI 1
com.apple.driver.AppleMCDP29XXUpdateSupport 1
com.apple.driver.AppleSamsungSerial 1.0.0d1
com.apple.driver.AppleSerialShim 1
com.apple.driver.AppleT8110DART 1
com.apple.driver.AppleBluetoothModule 1
com.apple.driver.AppleBCMWLANBusInterfacePCIe 1
com.apple.driver.AppleS5L8920XPWM 1.0.0d1
com.apple.driver.AudioDMAController-T600x 150.1
com.apple.driver.AppleT6000DART 1
com.apple.driver.AppleSPIMC 1
com.apple.driver.AppleS5L8940XI2C 1.0.0d2
com.apple.driver.AppleT6000 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.usb.AppleUSBUserHCI 1
com.apple.iokit.IOKitRegistryCompatibility 1
com.apple.iokit.EndpointSecurity 1
com.apple.driver.AppleDiskImages2 126.100.13
com.apple.AppleSystemPolicy 2.0.0
com.apple.nke.applicationfirewall 402
com.apple.kec.InvalidateHmac 1
com.apple.kec.AppleEncryptedArchive 1
com.apple.driver.driverkit.serial 6.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOAVBFamily 1040.6
com.apple.plugin.IOgPTPPlugin 1040.3
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.driver.AppleHIDKeyboard 228.2
com.apple.driver.AppleActuatorDriver 5450.14
com.apple.driver.AppleMultitouchDriver 5450.14
com.apple.driver.AppleHSBluetoothDriver 5450.8
com.apple.driver.IOBluetoothHIDDriver 9.0.0
com.apple.driver.AppleMesaSEPDriver 100.99
com.apple.iokit.IOBiometricFamily 1
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.driver.usb.cdc.ecm 5.0.0
com.apple.driver.usb.cdc.acm 5.0.0
com.apple.driver.usb.serial 6.0.0
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.AppleUSBAudio 416.2
com.apple.iokit.IOAudioFamily 340.2
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleTrustedAccessory 1
com.apple.iokit.AppleSEPGenericTransfer 1
com.apple.driver.AppleSEPHDCPManager 1.0.1
com.apple.driver.DiskImages.KernelBacked 493.0.0
com.apple.driver.AppleXsanScheme 3
com.apple.driver.usb.networking 5.0.0
com.apple.driver.AppleThunderboltUSBDownAdapter 1.0.4
com.apple.driver.AppleThunderboltDPInAdapter 8.5.1
com.apple.driver.AppleThunderboltDPAdapterFamily 8.5.1
com.apple.driver.AppleThunderboltPCIDownAdapter 4.1.1
com.apple.nke.ppp 1.9
com.apple.driver.AppleHIDTransportSPI 5450.4
com.apple.driver.AppleHIDTransport 5450.4
com.apple.driver.AppleInputDeviceSupport 5450.4
com.apple.driver.AppleConvergedIPCOLYBTControl 1
com.apple.driver.AppleConvergedPCI 1
com.apple.driver.AppleBluetoothDebug 1
com.apple.driver.AppleBTM 1.0.1
com.apple.driver.AppleBSDKextStarter 3
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleDiagnosticDataAccessReadOnly 1.0.0
com.apple.driver.AppleDCPDPTXProxy 1.0.0
com.apple.driver.DCPDPFamilyProxy 1
com.apple.driver.AppleCSEmbeddedAudio 550.3
com.apple.driver.ApplePassthroughPPM 3.0
com.apple.driver.AppleAOPAudio 150.2
com.apple.driver.AppleEmbeddedAudio 550.3
com.apple.iokit.AppleARMIISAudio 140.2
com.apple.driver.AppleSPU 1
com.apple.driver.AppleStockholmControl 1.0.0
com.apple.iokit.IONVMeFamily 2.1.0
com.apple.driver.AppleNANDConfigAccess 1.0.0
com.apple.AGXFirmwareKextG13XRTBuddy 190.20
com.apple.AGXFirmwareKextRTBuddy64 190.20
com.apple.driver.DCPAVFamilyProxy 1
com.apple.driver.AppleDialogPMU 1.0.1
com.apple.driver.AppleARMWatchdogTimer 1
com.apple.iokit.IOGPUFamily 35.29
com.apple.driver.ApplePMGR 1
com.apple.iokit.IOMobileGraphicsFamily-DCP 343.0.0
com.apple.iokit.IOMobileGraphicsFamily 343.0.0
com.apple.driver.AppleDisplayCrossbar 1.0.0
com.apple.driver.AppleDCP 1
com.apple.driver.AppleFirmwareKit 1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.driver.AppleSPMI 1.0.1
com.apple.driver.AppleUSBXDCIARM 1.0
com.apple.driver.AppleUSBXDCI 1.0
com.apple.iokit.IOUSBDeviceFamily 2.0.0
com.apple.driver.usb.AppleSynopsysUSBXHCI 1
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.driver.AppleEmbeddedUSBHost 1
com.apple.driver.usb.AppleUSBHub 1.2
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.driver.AppleT6000TypeCPhy 1
com.apple.driver.AppleT8103TypeCPhy 1
com.apple.driver.AppleTypeCPhy 1
com.apple.driver.AppleHPM 3.4.4
com.apple.iokit.IODisplayPortFamily 1.0.0
com.apple.driver.AppleSART 1
com.apple.driver.AppleThunderboltNHI 7.2.81
com.apple.driver.AppleT6000PCIeC 1
com.apple.iokit.IOThunderboltFamily 9.3.3
com.apple.driver.ApplePIODMA 1
com.apple.driver.AppleT600xPCIe 1
com.apple.driver.AppleMultiFunctionManager 1
com.apple.driver.AppleBluetoothDebugService 1
com.apple.driver.AppleBCMWLANCore 1.0.0
com.apple.iokit.IO80211Family 1200.12.2b2
com.apple.driver.IOImageLoader 1.0.0
com.apple.driver.AppleOLYHAL 1
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleEmbeddedPCIE 1
com.apple.driver.AppleMCA2-T600x 640.5
com.apple.driver.AppleEmbeddedAudioLibs 140.1
com.apple.driver.AppleFirmwareUpdateKext 1
com.apple.driver.AppleH13CameraInterface 6.51.1
com.apple.driver.AppleH10PearlCameraInterface 17.0.6
com.apple.driver.AppleGPIOICController 1.0.2
com.apple.driver.AppleFireStormErrorHandler 1
com.apple.driver.AppleMobileApNonce 1
com.apple.iokit.IOTimeSyncFamily 1040.3
com.apple.driver.DiskImages 493.0.0
com.apple.iokit.IOGraphicsFamily 597
com.apple.iokit.IOBluetoothSerialManager 9.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 9.0.0
com.apple.iokit.IOBluetoothHostControllerUARTTransport 9.0.0
com.apple.iokit.IOBluetoothHostControllerTransport 9.0.0
com.apple.driver.IOBluetoothHostControllerPCIeTransport 9.0.0
com.apple.iokit.IOBluetoothFamily 9.0.0
com.apple.driver.FairPlayIOKit 68.16.0
com.apple.iokit.CSRBluetoothHostControllerUSBTransport 9.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 9.0.0
com.apple.driver.AppleSSE 1.0
com.apple.driver.AppleSEPKeyStore 2
com.apple.driver.AppleUSBTDM 533.120.2
com.apple.iokit.IOUSBMassStorageDriver 210.120.3
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOSCSIBlockCommandsDevice 456.121.3
com.apple.iokit.IOSCSIArchitectureModelFamily 456.121.3
com.apple.driver.AppleIPAppender 1.0
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.AppleUSBHostMergeProperties 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.RTBuddy 1.0.0
com.apple.driver.AppleEmbeddedTempSensor 1.0.0
com.apple.driver.AppleARMPMU 1.0
com.apple.iokit.IOAccessoryManager 1.0.0
com.apple.driver.AppleOnboardSerial 1.0
com.apple.iokit.IOSkywalkFamily 1.0
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.4
com.apple.iokit.IOSerialFamily 11
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.AppleA7IOP 1.0.2
com.apple.driver.IOSlaveProcessor 1
com.apple.driver.AppleBiometricSensor 2
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.CoreAnalyticsFamily 1
com.apple.driver.AppleANELoadBalancer 5.65.2
com.apple.driver.AppleH11ANEInterface 5.65.2
com.apple.AUC 1.0
com.apple.iokit.IOAVFamily 1.0.0
com.apple.iokit.IOHDCPFamily 1.0.0
com.apple.iokit.IOCECFamily 1
com.apple.iokit.IOAudio2Family 1.0
com.apple.driver.AppleIISController 140.1
com.apple.driver.AppleAudioClockLibs 140.1
com.apple.driver.AppleM2ScalerCSCDriver 265.0.0
com.apple.iokit.IOSurface 302.14
com.apple.driver.IODARTFamily 1
com.apple.security.quarantine 4
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.security.AppleImage4 4.2.0
com.apple.kext.CoreTrust 1
com.apple.iokit.IOCryptoAcceleratorFamily 1.0.1
com.apple.driver.AppleARMPlatform 1.0.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOReportFamily 47
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 12.0
** Stackshot Succeeded ** Bytes Traced 389157 (Uncompressed 1014000) **
[Some related PII has been masked by Mia Zhao MSFT Support to protect your privacy]
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Anonymous
2022-06-02T03:17:01+00:00 Hey all, same problem here. Has happened three times while downloading a relatively large number of files (~80gb).
panic(cpu 2 caller 0xfffffe00177f7fec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.800'
Debugger message: panic
Memory ID: 0x1
OS release type: User
OS version: 21F79
Kernel version: Darwin Kernel Version 21.5.0: Tue Apr 26 21:08:37 PDT 2022; root:xnu-8020.121.3~4/RELEASE_ARM64_T6000
Fileset Kernelcache UUID: 77B58D4501F******************2C6B773
Kernel UUID: C44613B0-01A6-360*******************CE3DAAF
iBoot version: iBoot-7459.121.3
secure boot?: YES
Paniclog version: 13
KernelCache slide: 0x000000000f6c8000
KernelCache base: 0xfffffe00166cc000
Kernel slide: 0x000000000fe84000
Kernel text base: 0xfffffe0016e88000
Kernel text exec slide: 0x000000000ff6c000
Kernel text exec base: 0xfffffe0016f70000
mach_absolute_time: 0x185c2c4038
Epoch Time: sec usec
Boot : 0x62982a71 0x0004c76b
Sleep : 0x00000000 0x00000000
Wake : 0x00000000 0x00000000
Calendar: 0x62983b6f 0x000663ed
[Some related PII has been masked by Mia Zhao MSFT Support to protect your privacy]
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Anonymous
2022-06-01T11:08:48+00:00 Create a formal note to the developers and attach a link to this question. The problem is massive.
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Anonymous
2022-06-01T11:01:50+00:00 Hi, I have the same problem.
Version 22.105.0515.0002 Apple Silicon
panic(cpu 3 caller 0xfffffe001fb0f430): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/502/com.apple.xpc.launchd.unmanaged.OneDrive File P.855'