When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS

Anonymous
2022-05-28T22:46:07+00:00

Hi all.

When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS.

It doesn't happen often. Only when a lot of small files are downloaded. Reinstalling OneDrive doesn't help.

panic(cpu 0 caller 0xfffffe00275bbfec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.805'

OneDrive 22.099.0508.0001 from App Store

MacOS 12.4 M1 Pro MAX

Microsoft 365 and Office | OneDrive | For home | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

121 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2022-06-08T11:54:19+00:00

    Well that's great given it has been 2 weeks and MS still has not even acknowledged the issue. Meanwhile everyone is wasting time and loosing work. How long until they get around to fixing it. Quite the professional service from MS

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2022-06-08T11:52:05+00:00

    Think you got lucky, that definitely does not work as I tried that obviously. Are in the MS Insider program by any chance? I am and maybe that always forces the latest version

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-06-08T11:42:18+00:00

    Hello,

    First: Application dragged OneDrive app to Trash

    Second: Download the Microsoft OneDrive app from the website https://go.microsoft.com/fwlink/?linkid=823060 and install it.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2022-06-08T11:32:37+00:00

    You can't...

    This is the reply from MS support:

    "We have read you concern regarding OneDrive and we understand that you wish to revert back to an older version of OneDrive. We would like to inform that this is not possible. We do not have any such feature where you can revert back to the older version.

    We understand that this is not the answer that you expected but we want to be honest with you. We hope you understand our technical limitations."

    Was this answer helpful?

    0 comments
  5. Anonymous
    2022-06-08T11:23:03+00:00

    Czesc Piotr,

    How do you even install an older version? i tried deleting onedirve, resetting using the reset command in the onedrive app package then deleting, using CleanMyMac to remove any trace of OneDrive but regardless of which version I try and install from the catalogue below (which has all old version) the version insatlled ALWAYS ends up being 22.111.0522.0002 insider version which causes random kernel panic. FFS!

    OneDrive for Business | Next Generation Sync Client (all Versions) – Hans Brender's Blog

    Was this answer helpful?

    0 comments