When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS

Anonymous
2022-05-28T22:46:07+00:00

Hi all.

When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS.

It doesn't happen often. Only when a lot of small files are downloaded. Reinstalling OneDrive doesn't help.

panic(cpu 0 caller 0xfffffe00275bbfec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.805'

OneDrive 22.099.0508.0001 from App Store

MacOS 12.4 M1 Pro MAX

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2022-06-05T08:57:24+00:00

    Same problem on MBP 14 and Mac mini M1 that erasing the Mac mini M1's SSD and reinstalling MacOS 12.4 and OneDrive on June 1* didn't fix.

    *Installed a new copy of Microsoft Business 365 Premium including OneDrive - now on v 22.099.0508.0001 (Standalone) (Apple Silicon).

    Same Kernel Panics reappeared a few hours ago. As others have said, panics/reboots don't occur if OneDrive isn't running and when sync is paused.

    We need a solution very soon from Microsoft.

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  2. Anonymous
    2022-06-04T20:52:36+00:00

    Same problem for me.

    It took me a while to isolate the root cause of these never ending and frequent reboots to finally identify OneDrive as the single reason.

    It is really annoying as it happens when on Teams or editing .DOC or .XLS or working in general. A powerful Mac Studio M1 Ultra and it can barely cope with the CPU overload requested by OneDrive processes. It is a shame. What can we do to solve it? Just do not use OneDrive even if we paid for it?

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  3. Anonymous
    2022-06-04T19:27:51+00:00

    The same problem here Onedrive ald 12.4

    Resolving please.

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  4. Anonymous
    2022-06-04T18:31:35+00:00

    I have the same issue. This needs fixing, it cannot happen that the laptop crashes while working on important stuff.

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  5. Anonymous
    2022-06-04T11:25:07+00:00

    I have the exact same problem. I was using version from App Store then had this problem. Then I uninstalled it and installed the version from Microsoft website. Still having the same problem!!

    Please fix this ASAP.

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