When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS

Anonymous
2022-05-28T22:46:07+00:00

Hi all.

When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS.

It doesn't happen often. Only when a lot of small files are downloaded. Reinstalling OneDrive doesn't help.

panic(cpu 0 caller 0xfffffe00275bbfec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.805'

OneDrive 22.099.0508.0001 from App Store

MacOS 12.4 M1 Pro MAX

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2022-06-03T20:00:40+00:00

    I have been having the same issue ever since the update to 22.099, I am using macOS 12.4 on a Mac mini 2018. My MacBook Pro (13-inch, 2016, For Thunderbolt 3 Ports) started to have similar issues after updating OneDrive to 22.099. I have gotten to the point that I only run OneDrive once a day to let things sync and hope it doesn't crash.

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  2. Anonymous
    2022-06-03T17:11:27+00:00

    Anche io ho il medesimo problema MBP Pro 14' M1.

    Gradirei una soluzione in tempi brevi.

    Grazie Mirko

    I also have the same problem MBP Pro 14' M1.

    I would appreciate a solution soon.

    Thank you Mirko

    panic(cpu 2 caller 0xfffffe002b383fec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.3837'

    Debugger message: panic

    Memory ID: 0x6

    OS release type: User

    OS version: 21F79

    Kernel version: Darwin Kernel Version 21.5.0: Tue Apr 26 21:08:37 PDT 2022; root:xnu-8020.121.3~4/RELEASE_ARM64_T6000

    Fileset Kernelcache UUID: 77B58D*************CFE982C6B773

    Kernel UUID: C44613B0-01A6-3*************AC6CE3DAAF

    iBoot version: iBoot-7459.121.3

    secure boot?: YES

    Paniclog version: 13

    KernelCache slide: 0x0000000023254000

    KernelCache base: 0xfffffe002a258000

    Kernel slide: 0x0000000023a10000

    Kernel text base: 0xfffffe002aa14000

    Kernel text exec slide: 0x0000000023af8000

    Kernel text exec base: 0xfffffe002aafc000

    mach_absolute_time: 0x2360580df8

    Epoch Time: sec usec

    Boot : 0x629a0c27 0x000e2200

    Sleep : 0x629a24f9 0x0009c1af

    Wake : 0x629a27c8 0x000b8542

    Calendar: 0x629a350e 0x000d658c

    Zone info:

    Zone map: 0xfffffe1006888000 - 0xfffffe3006888000

    . VM : 0xfffffe1006888000 - 0xfffffe14d3554000

    . RO : 0xfffffe14d3554000 - 0xfffffe166ceec000

    . GEN0 : 0xfffffe166ceec000 - 0xfffffe1b39bb8000

    . GEN1 : 0xfffffe1b39bb8000 - 0xfffffe2006884000

    . GEN2 : 0xfffffe2006884000 - 0xfffffe24d3550000

    . GEN3 : 0xfffffe24d3550000 - 0xfffffe29a021c000

    . DATA : 0xfffffe29a021c000 - 0xfffffe3006888000

    Metadata: 0xfffffe4f62e68000 - 0xfffffe4f6ae68000

    Bitmaps : 0xfffffe4f6ae68000 - 0xfffffe4f768cc000

    CORE 0 PVH locks held: None

    CORE 1 PVH locks held: None

    CORE 2 PVH locks held: None

    CORE 3 PVH locks held: None

    CORE 4 PVH locks held: None

    CORE 5 PVH locks held: None

    CORE 6 PVH locks held: None

    CORE 7 PVH locks held: None

    CORE 0: PC=0xfffffe002ab0ce68, LR=0xfffffe002ab0ce68, FP=0x0000000000000000

    CORE 1: PC=0x00007ff897a68298, LR=0x00007ff897a67534, FP=0x0000000304d6c0e0

    CORE 2 is the one that panicked. Check the full backtrace for details.

    CORE 3: PC=0xfffffe002ab8ab14, LR=0xfffffe002ab8ab10, FP=0xfffffe4f82f9bf00

    CORE 4: PC=0xfffffe002ab8ab14, LR=0xfffffe002ab8ab10, FP=0xfffffe4f854fbf00

    CORE 5: PC=0xfffffe002ab8ab10, LR=0xfffffe002ab8ab10, FP=0xfffffe4f8696bf00

    CORE 6: PC=0xfffffe002ab8ab10, LR=0xfffffe002ab8ab10, FP=0xfffffe4f85f83f00

    CORE 7: PC=0xfffffe002ab8ab10, LR=0xfffffe002ab8ab10, FP=0xfffffe4f84ee3f00

    Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space

    Panicked task 0xfffffe1b39c526d0: 3227 pages, 3 threads: pid 1: launchd

    Panicked thread: 0xfffffe1b37b2a080, backtrace: 0xfffffe4f85a835d0, tid: 320161

    	  lr: 0xfffffe002ab55124  fp: 0xfffffe4f85a83640

	  lr: 0xfffffe002ab54dec  fp: 0xfffffe4f85a836b0

	  lr: 0xfffffe002ac99f2c  fp: 0xfffffe4f85a836d0

	  lr: 0xfffffe002ac8bd00  fp: 0xfffffe4f85a83740

	  lr: 0xfffffe002ac899ac  fp: 0xfffffe4f85a83800

	  lr: 0xfffffe002ab037f8  fp: 0xfffffe4f85a83810

	  lr: 0xfffffe002ab54a70  fp: 0xfffffe4f85a83bb0

	  lr: 0xfffffe002ab54a70  fp: 0xfffffe4f85a83c20

	  lr: 0xfffffe002b37b188  fp: 0xfffffe4f85a83c40

	  lr: 0xfffffe002b383fec  fp: 0xfffffe4f85a83cb0

	  lr: 0xfffffe002b08fc04  fp: 0xfffffe4f85a83d80

	  lr: 0xfffffe002b08f224  fp: 0xfffffe4f85a83e10

	  lr: 0xfffffe002b0af5c4  fp: 0xfffffe4f85a83e90

	  lr: 0xfffffe002b0afad4  fp: 0xfffffe4f85a83ee0

	  lr: 0xfffffe002ab4d024  fp: 0xfffffe4f85a83f10

	  lr: 0xfffffe002ab03d6c  fp: 0xfffffe4f85a83f20

    last started kext at 854078806: com.apple.driver.driverkit.serial 6.0.0 (addr 0xfffffe002a8ec650, size 3416)

    loaded kexts:

    com.apple.iokit.SCSITaskUserClient 456.121.3

    com.apple.filesystems.autofs 3.0

    com.apple.driver.AppleTopCaseHIDEventDriver 5450.8

    com.apple.driver.AppleBiometricServices 1

    com.apple.driver.CoreKDL 1

    com.apple.driver.usb.AppleUSBHostBillboardDevice 1.0

    com.apple.driver.DiskImages.ReadWriteDiskImage 493.0.0

    com.apple.driver.DiskImages.UDIFDiskImage 493.0.0

    com.apple.driver.DiskImages.RAMBackingStore 493.0.0

    com.apple.driver.DiskImages.FileBackingStore 493.0.0

    com.apple.driver.SEPHibernation 1

    com.apple.driver.BCMWLANFirmware4387.Hashstore 1

    com.apple.driver.AppleUSBDeviceNCM 5.0.0

    com.apple.driver.AppleThunderboltIP 4.0.3

    com.apple.driver.AppleFileSystemDriver 3.0.1

    com.apple.nke.l2tp 1.9

    com.apple.filesystems.tmpfs 1

    com.apple.filesystems.lifs 1

    com.apple.filesystems.apfs 1934.121.2

    com.apple.IOTextEncryptionFamily 1.0.0

    com.apple.filesystems.hfs.kext 583.100.10

    com.apple.security.BootPolicy 1

    com.apple.BootCache 40

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleEmbeddedSimpleSPINORFlasher 1

    com.apple.driver.ApplePMP 1

    com.apple.driver.AppleCS42L84Audio 550.3

    com.apple.driver.AppleSmartIO2 1

    com.apple.driver.AppleSN012776Amp 550.3

    com.apple.driver.AppleT6000SOCTuner 1

    com.apple.driver.AppleT6000CLPCv3 1

    com.apple.driver.AppleSmartBatteryManager 161.0.0

    com.apple.driver.AppleALSColorSensor 1.0.0d1

    com.apple.driver.AppleAOPVoiceTrigger 140.1

    com.apple.driver.ApplePMPFirmware 1

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    com.apple.AGXG13X 190.20

    com.apple.driver.AppleProResHW 176.6.0

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    com.apple.driver.AppleAVD 564

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    com.apple.driver.AppleSPMIPMU 1.0.1

    com.apple.driver.usb.AppleSynopsysUSB40XHCI 1

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    com.apple.driver.AppleDPDisplayTCON 1

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    com.apple.driver.AudioDMAController-T600x 150.1

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    com.apple.driver.AppleT6000 1

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.driver.usb.AppleUSBUserHCI 1

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    com.apple.iokit.EndpointSecurity 1

    com.apple.driver.AppleDiskImages2 126.100.13

    com.apple.AppleSystemPolicy 2.0.0

    com.apple.nke.applicationfirewall 402

    com.apple.kec.InvalidateHmac 1

    com.apple.kec.AppleEncryptedArchive 1

    com.apple.driver.driverkit.serial 6.0.0

    com.apple.iokit.IOAVBFamily 1040.6

    com.apple.plugin.IOgPTPPlugin 1040.3

    com.apple.iokit.IOEthernetAVBController 1.1.0

    com.apple.kext.triggers 1.0

    com.apple.driver.AppleHIDKeyboard 228.2

    com.apple.driver.AppleHSBluetoothDriver 5450.8

    com.apple.driver.IOBluetoothHIDDriver 9.0.0

    com.apple.driver.AppleActuatorDriver 5450.14

    com.apple.driver.AppleMultitouchDriver 5450.14

    com.apple.driver.AppleMesaSEPDriver 100.99

    com.apple.iokit.IOBiometricFamily 1

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    com.apple.driver.AppleUSBAudio 416.2

    com.apple.iokit.IOAudioFamily 340.2

    com.apple.vecLib.kext 1.2.0

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    com.apple.driver.AppleTrustedAccessory 1

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    com.apple.driver.AppleThunderboltUSBDownAdapter 1.0.4

    com.apple.driver.AppleThunderboltDPInAdapter 8.5.1

    com.apple.driver.AppleThunderboltDPAdapterFamily 8.5.1

    com.apple.driver.AppleThunderboltPCIDownAdapter 4.1.1

    com.apple.driver.AppleHIDTransportSPI 5450.4

    com.apple.driver.AppleHIDTransport 5450.4

    com.apple.driver.AppleInputDeviceSupport 5450.4

    com.apple.nke.ppp 1.9

    com.apple.driver.AppleBTM 1.0.1

    com.apple.driver.AppleBSDKextStarter 3

    com.apple.driver.AppleDCPDPTXProxy 1.0.0

    com.apple.driver.DCPDPFamilyProxy 1

    com.apple.filesystems.hfs.encodings.kext 1

    com.apple.driver.AppleDiagnosticDataAccessReadOnly 1.0.0

    com.apple.driver.AppleCSEmbeddedAudio 550.3

    com.apple.driver.ApplePassthroughPPM 3.0

    com.apple.driver.AppleAOPAudio 150.2

    com.apple.driver.AppleEmbeddedAudio 550.3

    com.apple.iokit.AppleARMIISAudio 140.2

    com.apple.iokit.IONVMeFamily 2.1.0

    com.apple.driver.AppleNANDConfigAccess 1.0.0

    com.apple.AGXFirmwareKextG13XRTBuddy 190.20

    com.apple.AGXFirmwareKextRTBuddy64 190.20

    com.apple.driver.AppleSPU 1

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    com.apple.iokit.IOGPUFamily 35.29

    com.apple.driver.AppleStockholmControl 1.0.0

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    com.apple.driver.AppleDCP 1

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    com.apple.driver.AppleDialogPMU 1.0.1

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    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

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    com.apple.iokit.IO80211Family 1200.12.2b2

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    com.apple.driver.AppleEmbeddedAudioLibs 140.1

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    com.apple.driver.AppleH13CameraInterface 6.51.1

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    com.apple.AUC 1.0

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    com.apple.driver.AppleIISController 140.1

    com.apple.driver.AppleAudioClockLibs 140.1

    com.apple.driver.AppleM2ScalerCSCDriver 265.0.0

    com.apple.iokit.IOSurface 302.14

    com.apple.driver.IODARTFamily 1

    com.apple.security.quarantine 4

    com.apple.security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.security.AppleImage4 4.2.0

    com.apple.kext.CoreTrust 1

    com.apple.iokit.IOCryptoAcceleratorFamily 1.0.1

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    com.apple.iokit.IOReportFamily 47

    com.apple.kec.pthread 1

    com.apple.kec.Libm 1

    com.apple.kec.corecrypto 12.0

    ** Stackshot Succeeded ** Bytes Traced 459888 (Uncompressed 1127216) **

    [Some related PII has been masked by Mia Zhao MSFT Support to protect your privacy]

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  4. Anonymous
    2022-06-03T13:53:21+00:00

    I have exactly the same issue. When Microsoft decided to delete all my local files, I wanted to copy them back over, but since I started the process I get the same error message. I need to the files locally to be able to search through them and work offline. I don't know who had that fantastic idea to take away local copies in the first place. I'm using a Mac mini 2018 on MacOS 12.4.

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  5. Anonymous
    2022-06-03T11:31:18+00:00

    Also me I have the same problem since yesterday

    "exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.794''

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