When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS

Anonymous
2022-05-28T22:46:07+00:00

Hi all.

When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS.

It doesn't happen often. Only when a lot of small files are downloaded. Reinstalling OneDrive doesn't help.

panic(cpu 0 caller 0xfffffe00275bbfec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.805'

OneDrive 22.099.0508.0001 from App Store

MacOS 12.4 M1 Pro MAX

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2022-06-03T09:42:51+00:00

    Same exact issue, same versions. More buggy software from MSFT. Nice.

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  2. Anonymous
    2022-06-02T23:34:31+00:00

    Same issue with me - kernel panics with latest App store version. Had to install the standalone M1 version as my Mac was unusable. Now the standalone version is just stuck on "processing changes" or takes minutes to process a single small file (which is already on my disk and does not require downloading). It is shocking how Microsoft puts out this absolute garbage software with what seems like no quality control. The engineers should be embarrassed by their incompetence

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  3. Anonymous
    2022-06-02T21:15:05+00:00

    Happening to me as well. Support was useless and blamed MacOS when the description clearly mentions OneDrive. Support asked me to downgrade to a previous version and that seemed to help, but now 22.099.0508.0001 is rolling out and the kernel panics keep coming back.

    panic(cpu 2 caller 0xfffffe002022bfec):  initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.68305'

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  4. Anonymous
    2022-06-02T20:15:42+00:00

    This is also happening to me. OneDrive is causing kernel panic and reboots on macOS. Please fix and communicate to us in the release notes it is fixed.

    Error:

    panic(cpu 1 caller 0xfffffe88173bb438): initproc exited — exit reason namespace 7 subcode 0x1 description: overflow of service ctivation count during activat . Managed:1. Count:32767. Service:'user/581/com.apple.xpc.launchd.unmanaged.0neDrive File P.986'

    OneDrive: Version 22.111.0522.0002 (Standalone) (Apple silicon)

    macOS: 12.4

    Machine: M1 MacBook Air

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  5. Anonymous
    2022-06-02T15:13:07+00:00

    Also experiencing this. Every 30 minutes or so since the upgrade to MacOS 12.4.

    Is there no testing done on this software? At all?

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