When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS

Anonymous
2022-05-28T22:46:07+00:00

Hi all.

When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS.

It doesn't happen often. Only when a lot of small files are downloaded. Reinstalling OneDrive doesn't help.

panic(cpu 0 caller 0xfffffe00275bbfec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.805'

OneDrive 22.099.0508.0001 from App Store

MacOS 12.4 M1 Pro MAX

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2022-06-11T11:48:30+00:00

    LOL.. i wasn't even home, the laptop was on my desk, just doing it's background thing.. i come home and it's been rebooted.. I am glad I am long time Windows user, so after a few lines of test in a word doc, i hit "Command+s" having been burned many times losing ****.

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  2. Anonymous
    2022-06-11T03:41:08+00:00

    I'm on 22.116.0529.0002 standalone and it is still crashing on M1 Max MBP

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  3. Anonymous
    2022-06-10T19:53:32+00:00

    I'm on 22.116.0529.0003 and here it haven't panic today (yet).

    MacOS 12.4

    MBPro M1 2020 16Gb.

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  4. Anonymous
    2022-06-10T12:25:27+00:00

    Hi, I am on 22.111.0522.0002 (Standalone) (Apple Silicon) on an MacBook Air (M1, 2020) experiencing this issue as well, almost every day, when files are updated on folders that I have synced to my machines.

    Just a few minutes ago caused by a small .xlsx file update on a synced folder. not happy!

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  5. Anonymous
    2022-06-10T11:51:55+00:00

    I also have this problem.
    Not only when several files are synchronised - the iMac also shuts down when only one file (1.5 MB) is synchronised.

    Version: 22.099.0508.0001

    panic(cpu 0 caller 0xffffff800331cd6b):  initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.643'

    ...

    Mac OS version:

    21F79

    Kernel version:

    Darwin Kernel Version 21.5.0: Tue Apr 26 21:08:22 PDT 2022; root:xnu-8020.121.3~4/RELEASE_X86_64

    Kernel UUID: 3C587984-4004-3C76-8ADF-997822977184

    System model name: iMac18,3 (Mac-BE088AF8C5EB4FA2)

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