When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS

Anonymous
2022-05-28T22:46:07+00:00

Hi all.

When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS.

It doesn't happen often. Only when a lot of small files are downloaded. Reinstalling OneDrive doesn't help.

panic(cpu 0 caller 0xfffffe00275bbfec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.805'

OneDrive 22.099.0508.0001 from App Store

MacOS 12.4 M1 Pro MAX

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2022-06-09T10:34:05+00:00

    Exact same here ever since the update. Going to have to install OneDrive - despite paying for the privilege of having it.

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  2. Anonymous
    2022-06-08T21:01:36+00:00

    Move panics...

    panic(cpu 5 caller 0xfffffe0019853fec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.1008'

    Debugger message: panic

    Memory ID: 0x6

    OS release type: User

    OS version: 21F79

    Kernel version: Darwin Kernel Version 21.5.0: Tue Apr 26 21:08:37 PDT 2022; root:xnu-8020.121.3~4/RELEASE_ARM64_T6000

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  3. Anonymous
    2022-06-08T19:05:50+00:00

    Has anyone had a crash while connecting to a phone hotspot? I have had several crashes on the office wifi like everyone else, but today my MBA M1 crashed each time I opened my computer and tied to my phone's hotspot. Both times it was a kernel panic as before. It might be anecdotal but seems more than coincidental. I was only working on a small Excel spreadsheet and everything else was synced. Quite frustrating. Google Drive and Dropbox does not have any issues.

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  4. Anonymous
    2022-06-08T11:52:05+00:00

    Think you got lucky, that definitely does not work as I tried that obviously. Are in the MS Insider program by any chance? I am and maybe that always forces the latest version

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  5. Anonymous
    2022-06-08T11:42:18+00:00

    Hello,

    First: Application dragged OneDrive app to Trash

    Second: Download the Microsoft OneDrive app from the website https://go.microsoft.com/fwlink/?linkid=823060 and install it.
    

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