When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS

Anonymous
2022-05-28T22:46:07+00:00

Hi all.

When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS.

It doesn't happen often. Only when a lot of small files are downloaded. Reinstalling OneDrive doesn't help.

panic(cpu 0 caller 0xfffffe00275bbfec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.805'

OneDrive 22.099.0508.0001 from App Store

MacOS 12.4 M1 Pro MAX

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2022-06-07T08:37:27+00:00

    Same issue since 12.4 :(

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  2. Anonymous
    2022-06-06T14:02:03+00:00

    Same issue here.

    On a MacBook Pro (13-inch, 2017) with Mac OS 12.4 and OneDrive 22.099.0508.0001

    Hope they solve this quick.

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  3. Anonymous
    2022-06-05T20:54:30+00:00

    Well, same here - OneDrive Standalone Version 22.099.0508.0001 on macos Monterey and a Macbook Pro 2020 i7 32gb.

    Started to happen a few weeks ago. Not really reproducable. Seems to be one of the latest onedrive updates.

    Heres hoping to a fix in the near future!

    Cheers

    Log says:

    panic(cpu 2 caller 0xffffff801b31cd6b): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.842'

    uuid info:

    0x101ffb000 uuid = <d52102ca-7c2*********74333dc0d6>

    0x107460000 uuid = <b70ce1ec-b902***********5de00bfa8d5>

    Thread 3 crashed

    ***********************

        [Some related PII has been masked by Mia Zhao MSFT Support to protect your privacy]

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  4. Anonymous
    2022-06-05T19:19:23+00:00

    This is also happening for me now. Macbook Pro 16" 2019 macOS Monterey 12.4. It started happening with OneDrive 22099.0508, "helpfully" downloaded by Microsoft AutoUpdate without my authorisation on 31st May 2022. I cannot find how to rollback but it is happening on an almost daily basis now and I am losing work.

    MICROSOFT NEEDS TO FIX THIS NOW. Speak to Apple, I keep sending them the diagnostic reports after every crash!

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  5. Anonymous
    2022-06-05T10:46:35+00:00

    Once I have my files back, I will move. At the moment they are in the cloud only as Microsoft decided to delete all my local content. 4 weeks on & they are still not back on my computer. About 500Gb over a Gigabit connection

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