Word Dictate keeps inserting the word 'open'

Anonymous
2022-10-20T18:57:38+00:00

A few days ago, Microsoft Word started randomly inserting the word ‘open’ into what I speak. I never say that word, it just automatically appears. I've looked through all the threads about similar issues in the past with words like ‘hey’ and have followed every single suggestion in those threads, including reinstalling Word. Nothing has worked. Most of the threads were from 2020 but I never saw if there was a final resolution. I've been using dictate and this version of Word for over a year now and have not had any issues until a few days ago. Please advise.

Microsoft 365 and Office | Word | Other | Windows

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Anonymous
2023-01-04T20:00:37+00:00

Hi CKGhostwriter!

Sorry for the delayed response.

We've just deployed a change that should fix the "open" issue. If you are still using the product, it would be great if you could use the dictation feature again to see that it fixed your problem. (Although deployment sometimes takes a few days).

If within the next week, you still don't see a fix, please report the issue through the office app with Help>Feedback. If you include the word "dictation" in your feedback, someone on the team should be reviewing your feedback in a timely manner.

This goes for anyone else reading this with the same issue.

Sorry about the experience. We are working hard to make it better for everyone!

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  1. Anonymous
    2022-11-21T21:10:04+00:00

    I'm having the same issue, which is why I found this thread. The background in the room I'm in is silent and I turned my audio way down but it still keeps typing the word "open". It's very annoying and time-consuming to correct.

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  2. Charles Kenyon 171.1K Reputation points Volunteer Moderator
    2022-11-21T22:32:52+00:00

    Microsoft is NOT going to fix this. We will receive no more responses from anyone even remotely associated with them and we will hang out with the crickets until this thread is simply closed one day. This is a very SERIOUS problem, one that severely impacts the usability of the application for anyone that uses the Dictate function, but I guarantee they will continue to be non-responsive. Until there is a financial impact to Microsoft or some very bigwig clients complain, don't look for a resolution.

    Note, this is not the place to get any changes made in Word nor the attention of developers at Microsoft. This is an independent user-to-user support forum. MS does not see anything you post here. The way to get their attention is through the feedback mechanisms.

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  3. Anonymous
    2022-11-22T14:50:36+00:00

    I also have this issue when I speak and it puts the word "OPEN" in the middle of my sentence. Slight background noise does this as well whether its a keystroke or phone ring the word OPEN is inserted.

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  4. Anonymous
    2022-11-26T18:31:37+00:00

    I am also having the same problem. Even when it's just sitting while I'm saying absolutely nothing, it adds "open" - and many times if I'm stopping to go to a different spot in the form, it adds it at the end before I can switch it.

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