Word Dictate keeps inserting the word 'open'

Anonymous
2022-10-20T18:57:38+00:00

A few days ago, Microsoft Word started randomly inserting the word ‘open’ into what I speak. I never say that word, it just automatically appears. I've looked through all the threads about similar issues in the past with words like ‘hey’ and have followed every single suggestion in those threads, including reinstalling Word. Nothing has worked. Most of the threads were from 2020 but I never saw if there was a final resolution. I've been using dictate and this version of Word for over a year now and have not had any issues until a few days ago. Please advise.

Microsoft 365 and Office | Word | Other | Windows

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Anonymous
2023-01-04T20:00:37+00:00

Hi CKGhostwriter!

Sorry for the delayed response.

We've just deployed a change that should fix the "open" issue. If you are still using the product, it would be great if you could use the dictation feature again to see that it fixed your problem. (Although deployment sometimes takes a few days).

If within the next week, you still don't see a fix, please report the issue through the office app with Help>Feedback. If you include the word "dictation" in your feedback, someone on the team should be reviewing your feedback in a timely manner.

This goes for anyone else reading this with the same issue.

Sorry about the experience. We are working hard to make it better for everyone!

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  1. Anonymous
    2022-10-25T14:04:58+00:00

    Frankly, Microsoft will address and solve this issue about as well as they did the “hey” issue that happened in 2020. In other words, they will do absolutely nothing and expect people to deal with it. This was a deal breaker for me because I'm an author who has to use Voice—I don't have a fully-functioning right arm and can't use a traditional laptop keyboard efficiently. I switched back to my Chromebook after not using it for about 18 months, and was pleasantly surprised at how Google has upgraded their PWA apps. The very slight decrease in functionality available was worth the increased productivity I gained.

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  2. Anonymous
    2022-10-25T16:33:23+00:00

    Attached are two examples. In example 1, the word "open" popped up at the end of a sentence. In example 2, it popped up in the middle of me trying to type the word "Even." The word "open" pops up in the middle of words or sentences multiple times per page. It seems to happen most often when I pause in speaking for more than a moment, but sometimes it happens when I am speaking.

    As you can see, the word "open" is grayed out, as if it is predictive text waiting to be selected. Sometimes it will go away if I pause, and other times it turns black as if I selected it. There does not seem to be any pattern to which one happens. This started within the past week. Once it became clear that it was not going to stop happening, I searched "Microsoft Word inserting the word open" and saw that someone else had already opened a thread on this exact issue. It seems pretty clear that it's a Microsoft issue and not a user issue.

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  3. Anonymous
    2022-10-25T13:52:07+00:00

    What part of "I've already taken those steps" are you ignoring?

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  4. Anonymous
    2022-10-25T13:56:08+00:00

    I've switched back to my Chromebook and my life is much more peaceful now. I gave up a bit of functionality to do it, but my efficiency has gone way up since I don't have to deal with this issue anymore.

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