Excel Stocks not working in Office 365 after installing macOS Ventura v13.0

Anonymous
2022-10-25T17:56:07+00:00

**Parameters:**Hardware: Mac mini 3.6 GHz Quad-Core Intel Core i3
Software: Office 365 (v16.66.1)
OS: macOS Ventura (v13.0)
Connected Experiences: All On
Auto Update: Have always been On for both Office 365 and macOS

Additional: Nothing new has been installed on the system for over a year (other than SW updates)

TimeLine:

Two days ago: Microsoft Auto Update hung for hours

- Reinstalled MS Auto Update and was able to update MS apps  
- Excel Stocks working fine yesterday

This morning: Received error message: "COULDN'T REFRESH DATA TYPES We need to fix your account. Select Microsoft Excel from the top menu > Sign Out. Then sign back in with the account associated with a subscription."

Steps Taken:
Signed out of Office 365; signed back in. No change, and "Stocks" is missing.
Hard Reboot: No change, and "Stocks" is missing.
Scoured the forums online...pretty much tried everything that I could find...

Removed Office 365 Apps, reinstalled, rebooted, etc., signed in again, verified Connected Experiences all are on, and "Stocks" shows up as a menu item: however, when clicking on it, the same error message appears ('COULDN'T REFRESH DATA...").
Removed Office 365 another two times, reinstalled, rebooted, verified Connected Experiences, etc. etc. and no change.
Nothing has changed with my Office 365 subscription (still active, valid, no additional users, etc.).

Thoughts/Questions:

Is this a problem with the latest version of Office 365 (v16.66.1)?

- If so, is there a way to roll back to an earlier version that we know works (I have researched and not been able to find out how to do this.

Is this a problem with the latest version of macOS (Ventura v13.0)?

- If so, is there a way to roll back to a previous version of macOS?

If this isn't the right forum to solve this issue, can someone point me to where I can get assistance; I'm happy to pay a fee, as I'm over four hours of spinning my wheels with everything I've tried.

Thanks in advance to anyone who can assist.

Microsoft 365 and Office | Excel | For home | MacOS

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Anonymous
2023-01-26T18:59:10+00:00

I just received this from Microsoft:

Thank you for sending Microsoft feedback. Your input is valuable to us and helps improve our products.

Your feedback directly resulted in improvements to Office and we believe your issue has been addressed in the latest version of Office 365. Thank you! To get the latest update, follow the steps here.

For your reference, you submitted the following feedback on November 3, 2022:  MacOS Ventura 13.0 users have to downgrade to Version 16.65 because all newer versions up to beta 16.68 do not support stock quotes anymore! See this community report: https://answers.microsoft.com/en-us/msoffice/forum/all/excel-stocks-not-working-in-office-365-after/392964ae-24de-43c2-af1e-07aa33659a61

If you have any questions, please reply back to this email. 

Thank you,
The Microsoft Office Team

Note: Bold & Underline above was added by me

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  1. Anonymous
    2022-11-11T16:39:01+00:00

    Dates have to have quotation marks around them. Also the word DATE should not be in formula. Just type =STOCKHISTORY and follow the suggested prompts for the function.

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  2. Anonymous
    2022-11-11T17:50:21+00:00

    Well, what you say it's not true.

    DATE is not a word but a function that can be used to build a DATE and can be included in STOCKHISTORY. No quotation marks needed.

    The formula is 100% correct. It's taken from here https://exceljet.net/functions/stockhistory-function 

    It just does not work anymore after upgrading to MAC OS Ventura.

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  3. Anonymous
    2022-11-11T20:19:24+00:00

    Look........ I use STOCKHISTORY in over 500 cells in various spreadsheets I use for the S & P 500. The #Value! error I believe is telling you something you wrote in the formula is incorrect.

    Try this as a test in a fresh column.

    =STOCKHISTORY("F","1-4-2021",TODAY(),0,1,0,1,5)

    It should pull up Fords closing price right up to today from 1-4-2021.

    I literally just started a fresh spreadsheet and it worked like a charm. I also then changed the format and purposely made a mistake in the formula and I got your $value! error.

    Your formula also does not contain all the parts necessary after any date input. As you type in the formula the STOCKHISTORY function will give you choices to display what you want to see.

    Also, did you reset your ribbon to the default customization?

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  4. Anonymous
    2022-11-11T21:30:32+00:00

    I appreciate you trying to help out but you are misunderstanding the problem.

    The issue is not that the formula is not correct, but that it does not work anymore after upgrading to Mac OS Ventura.

    I also have an excel spreadsheet with tons of SOCKHISTORY() formulas and tables. Everything worked like a charm under Mac OS Monterey, but now all those formulas are getting flagged with #VALUE! and are broken.

    Same happens with the formula that you shared as you can see from the picture.

    So, my question to you is: what OS and Excel version are you using? Are you using Mac OS Ventura and Excel 16.65?

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