My Cursor Keeps Turning White in Microsoft Word Without Typing

I have received information from the Microsoft Word product group, which has been liaising with the Windows team on this issue. Here's what I was told:

I got some information from the folks on the Windows side. First, they are asking if users can submit feedback with any repro steps and information such as a repro video. They can do this through Feedback Hub (Win + F). They mentioned there were some bugs they were investigating, but one doesn’t look to impact some of the Windows builds shared by users in the thread, and the other looks to only impact Edge.

Sorry, one more bit of information. They just informed me that a user needs to file the feedback under Input & Language > Mouse, as that will allow for the recording of a specific trace file.

So the bottom line is that feedback should be submitted through the Feedback Hub, filed under Input & Language | Mouse, with repro steps and video if possible. Windows and Word versions, of course, will be useful, along with any hardware specifics you think might be relevant.

My Feedback Hub just spins the loading wheel, so I can't even try this if I wanted to. It's great that they are looking into this, but it looks like I won't be able to give feedback on this. Hopefully everyone else in this thread report it. I am still having issues even after trying every single solution mentioned here. While what you mentioned is not a solution, it is definitely a step in the right direction for those who are able to report it, and I hope they do.

In the meantime, I will continue waiting for a full solution.

I have received information from the Microsoft Word product group, which has been liaising with the Windows team on this issue. Here's what I was told:

I got some information from the folks on the Windows side. First, they are asking if users can submit feedback with any repro steps and information such as a repro video. They can do this through Feedback Hub (Win + F). They mentioned there were some bugs they were investigating, but one doesn’t look to impact some of the Windows builds shared by users in the thread, and the other looks to only impact Edge.

Sorry, one more bit of information. They just informed me that a user needs to file the feedback under Input & Language > Mouse, as that will allow for the recording of a specific trace file.

So the bottom line is that feedback should be submitted through the Feedback Hub, filed under Input & Language | Mouse, with repro steps and video if possible. Windows and Word versions, of course, will be useful, along with any hardware specifics you think might be relevant.

Perhaps the cursor disappearing while typing in word is a slightly different issue to the cursor (or just its outline) turning white? I notice both, but I feel no cursor while typing in Word might be by design?

I see the white cursor outline in Edge pretty frequently. Seems to be only for the text select, and grab cursors. Like everyone else I have an AMD CPU+GPU, but what seems different in my case is I'm on Windows 10. Perhaps this makes sense though, as I only notice the white outline in Edge and not elsewhere in windows.

OS Name: Microsoft Windows 10 Pro

Version: 10.0.19045 Build 19045

Processor: AMD Ryzen 5 5600G with Radeon Graphics, 3901 Mhz, 6 Core(s), 12 Logical Processor(s)

Edge: Version 109.0.1518.55 (Official build) (64-bit)

I had the exact same problem. I did just find a fix I believe. First go to "Mouse Settings" and then click the "Additional mouse Settings". Then go to the "Pointer Options" tab. There You should see a check box labeled "Hide Pointer While Typing" And uncheck it. After I did that I have not had an issue with it. Hope that helps

It's been unchecked this whole time and the problem has persisted.

Yes, that resolved the issue. If this was reddit I would give you an award for this answer while calling myself stupid because I just stumbled past that setting and didn't think about trying to fix the issue this way.

However, the fix only works after having typed a letter in the document after selecting the window. This is still a minor inconvinience but it's much more bearable than not seeing your cursor.

If someone wants just a quick fix though, just turn your Cursor design to black and you get rid of the issue completely.