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My cursor keeps turning white in Microsoft Word 2016 (I bought lifetime access), even without typing. I already tried changing the cursor settings so that it wouldn't disappear when typing, but that didn't do anything. After a few seconds the text selection cursor will turn white, and, if I hover over dark text, I can see the cursor outline. This has been happening in multiple documents, so not an isolated incident.
This started after a Microsoft update which forced me to log back into my Microsoft account to use Word about a week or two ago. I've tried everything I can find on the internet, but no luck yet. It's very hard to get work done if I can't see my cursor in Word, so what do I need to do to fix this issue so I can get back to work?
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi, BobvE. this is a really helpful metod, which I have tried about three months ago. How ever when using the uptodate Edge or chrome, the cursor will disappared for a short time aroud the URL blank. So I turn to modify the registration.
You may try my methd shown in previous posts， which work perfectly on my laptop.
It was bugging me to much so I dug a little deeper. Since changing driver settings didn't do a lot, I went in and checked Windows settings. I found a solution for now.
Go to System Properties*, tab Advanced. Choose the Performance Settings. In here you can toggle Visual Settings of Windows. Uncheck "Animate controls and elements inside windows". Done.
*Windows changed the way to get to the properties in Win11.
The second problem you mentioned, where the text cursor goes completely white, is the one I've been dealing with. I have similar issues with remoting because of the local rendering of the cursor. I am on an HP Aero 13 Win 11 laptop with an AMD APU.
Hello This also happens to me but on chrome
I've read trough the topic.
So far I can see two problems that people have and that is confusing in solving the real problem of the topic-starter.
First problem is the cursor disappearing while starting to type. Solution to that is simple; unchecking the check box "Hide pointer while typing" in the Mouse Properties > Pointer options.
Second problem in this topic, and the one I also have problems with, is that the pointer isn't even appearing in some applications because the mouse is completely white with no shadow. This mostly noticeable in Office products. I see the problem happening in my local office and when I'm remoted in to work, which runs a different office. The mouse pointer is rendered locally. It appears, as mentioned, an AMD driver problem. This doesn't matter if it is a integrated or dedicated GPU.
Rolling back the video driver far enough back should theoretically help. The oldest downloadable driver on AMD website for Win11 is Adrenalin 22.4.1 Optional. If someone could test this, or even with an older driver found online (careful of your source!). I won't test it because this is my gaming machine, working once a week on it and my work doesn't involve a lot of typing. I need the latest driver for my game (Thanks Activision!).
Meanwhile I've found something stupid: If I keep the Mouse Properties open in the background the cursor is "more" visible in Office. It will sometimes fail and appear white but sometimes the cursor is drawn correctly in black. Second is when dual screen remote to work, the problem only occurs on one screen.
I'll take it for now.