My Cursor Keeps Turning White in Microsoft Word Without Typing

Anonymous
2022-08-15T21:33:58+00:00

My cursor keeps turning white in Microsoft Word 2016 (I bought lifetime access), even without typing. I already tried changing the cursor settings so that it wouldn't disappear when typing, but that didn't do anything. After a few seconds the text selection cursor will turn white, and, if I hover over dark text, I can see the cursor outline. This has been happening in multiple documents, so not an isolated incident.

This started after a Microsoft update which forced me to log back into my Microsoft account to use Word about a week or two ago. I've tried everything I can find on the internet, but no luck yet. It's very hard to get work done if I can't see my cursor in Word, so what do I need to do to fix this issue so I can get back to work?

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2022-11-07T15:10:36+00:00

    My Edge and Chrome both in 107.xxx version are facing the same problem. Disable the hardware accelerration, the cursor works well, but it takes more time to loading webpages.

    I guess it bug may be related to CPU models. When using a AMD R7-5800H and win11 OS, the bug occurs. However, using a Intel i5-12500H with win11, its OK.

    I'm also using an AMD Ryzen 7 5800H. If others start posting their processors, maybe we can limit this to an AMD issue?

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  2. Anonymous
    2022-11-07T15:07:33+00:00

    I have contact the after-sale service of Lenovo. They could not fixed this problem either.

    I am frustrated and exhausted on this ****.

    It's not Lenovo's issue, it's Microsoft's, so they won't do anything for you.

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  3. Anonymous
    2022-11-07T03:12:22+00:00

    I have contact the after-sale service of Lenovo. They could not fixed this problem either.

    I am frustrated and exhausted on this ****.

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  4. Anonymous
    2022-11-07T00:37:38+00:00

    Thank you for this reply. I'm having this problem. My processor is an AMD Ryzen 5 5625U with Radeon Graphics 2.30 GHz.

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  5. Anonymous
    2022-11-06T02:41:33+00:00

    My Edge and Chrome both in 107.xxx version are facing the same problem. Disable the hardware accelerration, the cursor works well, but it takes more time to loading webpages.

    I guess it bug may be related to CPU models. When using a AMD R7-5800H and win11 OS, the bug occurs. However, using a Intel i5-12500H with win11, its OK.

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