My Cursor Keeps Turning White in Microsoft Word Without Typing

Anonymous
2022-08-15T21:33:58+00:00

My cursor keeps turning white in Microsoft Word 2016 (I bought lifetime access), even without typing. I already tried changing the cursor settings so that it wouldn't disappear when typing, but that didn't do anything. After a few seconds the text selection cursor will turn white, and, if I hover over dark text, I can see the cursor outline. This has been happening in multiple documents, so not an isolated incident.

This started after a Microsoft update which forced me to log back into my Microsoft account to use Word about a week or two ago. I've tried everything I can find on the internet, but no luck yet. It's very hard to get work done if I can't see my cursor in Word, so what do I need to do to fix this issue so I can get back to work?

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2022-11-17T15:04:59+00:00

    I have even contact with AMD support team in China, they give me nothing, as I use a OEM AMD product from lenvov, not a direct customer.

    Thus I suggest you contact with them, if you are a direct custom.

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  2. Anonymous
    2022-11-17T14:51:18+00:00

    I am not on my Tower ATM

    But I have:

    OS: Windows 11 Home (not sure what Version)

    CPU: AMD Ryzon 5 5xxx

    GPU: AMD Radeon RX6800XT

    I can post a more detailed Parts list later

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  3. Anonymous
    2022-11-17T14:49:39+00:00

    I have not test video and online games. It is a compromising method.

    Do you use a AMD CPU or GPU?

    CPU. My GPU is from NVIDIA.

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  4. Anonymous
    2022-11-17T14:41:33+00:00

    I have not test video and online games. It is a compromising method.

    Do you use a AMD CPU or GPU?

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  5. Anonymous
    2022-11-17T14:39:15+00:00

    I have open a new issue at this community in the following URL.

    https://answers.microsoft.com/en-us/microsoftedge/forum/all/when-the-cursor-is-near-the-address-bar-in-the/a739edae-dd99-4e33-a76d-b5a6b6996ac5

    I have a valid but incomplete solution which is turning off the hardware acceleration of Edge and Chrome.

    Still not sure, but everyone who has posted their computer specs has had AMD processors. Is anyone having this issue without an AMD processor?

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