My Cursor Keeps Turning White in Microsoft Word Without Typing

Anonymous
2022-08-15T21:33:58+00:00

My cursor keeps turning white in Microsoft Word 2016 (I bought lifetime access), even without typing. I already tried changing the cursor settings so that it wouldn't disappear when typing, but that didn't do anything. After a few seconds the text selection cursor will turn white, and, if I hover over dark text, I can see the cursor outline. This has been happening in multiple documents, so not an isolated incident.

This started after a Microsoft update which forced me to log back into my Microsoft account to use Word about a week or two ago. I've tried everything I can find on the internet, but no luck yet. It's very hard to get work done if I can't see my cursor in Word, so what do I need to do to fix this issue so I can get back to work?

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2022-11-30T14:04:45+00:00

    I am not official stuff. Based on my knowledge, you can restore to the default setting by replacing the "dword:00000005" with "-". The item mainly refers to OpenGL of the GPU driver. You can wait until AMD provides a new version of its driver which fixed this problem.

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  2. Anonymous
    2022-11-18T01:32:08+00:00

    At least AMD China did not look into this problem. Lenovo support team help me with many modifications and even ask me to install a new OS (I refuse), but the problem keeps still.

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  3. Anonymous
    2022-11-17T15:19:26+00:00

    I have even contact with AMD support team in China, they give me nothing, as I use a OEM AMD product from lenvov, not a direct customer.

    Thus I suggest you contact with them, if you are a direct custom.

    Mine also came with a Lenovo computer (laptop). AMD won't look into it? It's not like Lenovo can do anything about it, it's not their processor.

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  4. Anonymous
    2022-11-17T15:04:59+00:00

    I have even contact with AMD support team in China, they give me nothing, as I use a OEM AMD product from lenvov, not a direct customer.

    Thus I suggest you contact with them, if you are a direct custom.

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  5. Anonymous
    2022-11-17T14:51:18+00:00

    I am not on my Tower ATM

    But I have:

    OS: Windows 11 Home (not sure what Version)

    CPU: AMD Ryzon 5 5xxx

    GPU: AMD Radeon RX6800XT

    I can post a more detailed Parts list later

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