My Cursor Keeps Turning White in Microsoft Word Without Typing

Anonymous
2022-08-15T21:33:58+00:00

My cursor keeps turning white in Microsoft Word 2016 (I bought lifetime access), even without typing. I already tried changing the cursor settings so that it wouldn't disappear when typing, but that didn't do anything. After a few seconds the text selection cursor will turn white, and, if I hover over dark text, I can see the cursor outline. This has been happening in multiple documents, so not an isolated incident.

This started after a Microsoft update which forced me to log back into my Microsoft account to use Word about a week or two ago. I've tried everything I can find on the internet, but no luck yet. It's very hard to get work done if I can't see my cursor in Word, so what do I need to do to fix this issue so I can get back to work?

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2023-03-28T23:48:47+00:00

    I'm getting this as well. Seems ok in Word though. It happens in data entry fields on some websites.

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  2. Anonymous
    2023-02-24T19:59:26+00:00

    It worked for me, thank you very much!

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  3. Anonymous
    2023-02-20T15:23:36+00:00

    Has already been mentioned here. Didn't work.

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  4. Anonymous
    2023-02-20T12:31:16+00:00

    Not sure if anyone already posted this but I saw a video on youtube that worked for me. It's basically to change the text select pointer.

    Go to mouse properties.

    Select pointers

    Under the customize section, scroll until you find text select then click it.

    Click browse

    Scroll until you find beam_r and open it.

    Then Apply

    https://www.youtube.com/watch?v=6hN8LrGogzY

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  5. Suzanne S Barnhill 279.1K Reputation points MVP Volunteer Moderator
    2023-01-18T22:52:24+00:00

    I have received information from the Microsoft Word product group, which has been liaising with the Windows team on this issue. Here's what I was told:

    I got some information from the folks on the Windows side. First, they are asking if users can submit feedback with any repro steps and information such as a repro video. They can do this through Feedback Hub (Win + F). They mentioned there were some bugs they were investigating, but one doesn’t look to impact some of the Windows builds shared by users in the thread, and the other looks to only impact Edge.

    Sorry, one more bit of information. They just informed me that a user needs to file the feedback under Input & Language > Mouse, as that will allow for the recording of a specific trace file.

    So the bottom line is that feedback should be submitted through the Feedback Hub, filed under Input & Language | Mouse, with repro steps and video if possible. Windows and Word versions, of course, will be useful, along with any hardware specifics you think might be relevant.

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