A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Did my work-around work?
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Win 10 version 21H2 Build 19044.1706
Excel 2016 Version 2204 Build 15128.20224
This problem occurs randomly and with only a few cells being copied. The spreadsheet locks up and the only way out is Save>Close and open the book again. Sometimes that doesn't work and I have to close Excel completely.
Sometimes the top ribbon completely greys out and I can't do anything.
This is becoming a significant problem.
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Did my work-around work?
Thank you for confirming that this is a real problem in Excel, and possibly in Office and Windows, and not my imagination.
I frequently run data processing jobs in R that take several days to complete, so rebooting is not an option.
I fortunately have access to an M1 Mac, which, I have discovered, can complete the R analysis 10x faster than the Intel desktop. So some clouds have a silver lining...
I posted an elaborate workaround that has been working for me on December 7 on this thread.
The potential problem is that Excel 365 memory cache conflicts with the Windows memory cache. In my case Win 11.
I use several combination of RAM clearing regularly throughout the session.
First, disingage Autosave. I manually and constantly back up my file every three or four minutes. I found that if I have it on autosave, it uses excess memory and slows down Excel performance. Also, the synchronization between the Cloud and the Windows desktop system run amok in its coordination. Remember, you are really not working in real-time on the desktop. Clouds apps only give you a limited parameter since they are conservative virtual machines assigned to your account. Cloud apps are an inconvenience compared to actual apps running on the desktop itself, moreover, it is a convenient income-making/cost-saving program for the company. I'm not sure why people like to put up with this delivery model. It is what it is.
Second, if I simply notice even a slight lag or glitch in the session, I clear all memory data from RAM. This should be done regularly regardless during the session.
Procedure:
This workaround becomes habitual once you start doing it. This procedure is the only one I have found to work consistently. I still get rare, occassional hiccups, but at least it prevents freezing Excel.
One more thing... close apps you are not using and Browser tabs not in use to avoid the swell-up of Windows RAM in the background.
been having this issue for over a year now, probably much longer. annoying as all get out.
I did open a case with microsoft. only suggestion was a reinstall, which was a disaster, lost tons of settings, etc. Never again.
I google it every now and then to see if i can find a fix. nothing yet I see.
Yeah it sucks. But in my case it happens every other morning when I start using the computer. Plus the restart and all others on that drop down are grayed out so I have to press the button to shutdown then startup again. Bought this dell desktop and office 365 for Christmas 2 months ago. Fustrating, but at least it only happens every other morning.