Microsoft Access Memory Issue after December 6 2022 Build15831 Office Update

Anonymous
2022-12-13T20:25:43+00:00

I've found that Access programs are running out of memory or getting system resources exceeded errors after the recent office update. If I open task manager and watch the memory resources the continue to go up and are never released like they normally do. This was not an issue until the update last week. Working in O365 32 bit access.

Anyone else experiencing this?

Microsoft 365 and Office | Access | For business | Other

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  1. Anonymous
    2023-01-26T16:45:36+00:00

    For those following I sent over a sample to Karl last week and Microsoft has received it. Still waiting on a fix/patch.

    Will follow up when we hear anything.

    Karl, thanks again for the help.

    Scott

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  2. Anonymous
    2023-01-28T23:31:05+00:00

    Hi Scott,

    The Access team has now informed me that they have fixed the bug in the Current Channel for versions 2212 and 2301. Those affected by the bug only need to close and reopen Access for the fix to take effect.

    Your repro files have contributed significantly to this!

    We have updated our documentation article accordingly.

    Servus

    Karl

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  3. Anonymous
    2023-01-30T15:03:30+00:00

    Hi All,

    As reported by Karl, Microsoft have made a change to MS-Access and rolled it out to the current channel.

    No need to do any updates, just re-open MS-Access.

    Have tested and can report that MS-Access memory is now stable and we are no longer experiencing issues when running our quarterly reports.

    Thanks to everyone who helped on this - especially Karl who provided a database that Microsoft could use to debug the issue.

    Kind regards,

    Stuart Turner

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  4. Anonymous
    2023-01-30T15:39:39+00:00

    Hi Stuart,

    You're welcome. But Scott (SKIRK_70) did the work with the repro files. I was just mediating.

    I recently started the blog site AFo. Together with my colleagues there we try to improve the communication between Access community and Microsoft, first of all about bugs.

    We can't do much about update bugs happening. But I was also not satisfied with how slow and opaque the clarification process and information for those affected is. So we are now trying to improve that. So far 2.5 times with some success. We will see how things develop further.

    Servus

    Karl

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  5. Anonymous
    2023-01-30T15:48:15+00:00

    Thanks for the clarification Karl.

    Scott - apologies - kudos to you for helping get the issue sorted.

    Kind regards,

    Stuart

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