Microsoft Access Memory Issue after December 6 2022 Build15831 Office Update

Anonymous
2022-12-13T20:25:43+00:00

I've found that Access programs are running out of memory or getting system resources exceeded errors after the recent office update. If I open task manager and watch the memory resources the continue to go up and are never released like they normally do. This was not an issue until the update last week. Working in O365 32 bit access.

Anyone else experiencing this?

Microsoft 365 and Office | Access | For business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

69 answers

Sort by: Newest
Most helpful Newest Oldest
  1. George Hepworth 23,120 Reputation points Volunteer Moderator
    2022-12-14T12:37:57+00:00

    Thanks for the confirmation. We've notified the Access team and called their attention to this thread. Keep a watch on it for any further developments.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2022-12-14T08:21:12+00:00

    Hi, we have the same issue at a customer's since build number 15831.20208 (2211). Also running 32 bit office, running an access app with sql backend.

    We noticed this first a couple of days ago from a user that was in the insider channel and was already running 2211. The problem disappeared when rolling back to 2210. Now version 2011 has gone to the current channel since yesterday and all users that have updated notice the same issues with memory usage.

    Also when checking the task manager, it's noticeable that access uses a lot more memory now.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-12-13T23:24:56+00:00

    These are on premises sql servers all at different locations.

    Thanks

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. George Hepworth 23,120 Reputation points Volunteer Moderator
    2022-12-13T22:50:48+00:00

    Is it possibly a problem with the SQL Server database? Are all customers hitting the same SQL Server instance? Hosted instance? On premises instance?

    Was this answer helpful?

    0 comments
  5. George Hepworth 23,120 Reputation points Volunteer Moderator
    2022-12-13T22:45:54+00:00

    Thanks, "... 10 customers with the issue and each just received the office update." is a pattern.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments