Microsoft Access Memory Issue after December 6 2022 Build15831 Office Update

Anonymous
2022-12-13T20:25:43+00:00

I've found that Access programs are running out of memory or getting system resources exceeded errors after the recent office update. If I open task manager and watch the memory resources the continue to go up and are never released like they normally do. This was not an issue until the update last week. Working in O365 32 bit access.

Anyone else experiencing this?

Microsoft 365 and Office | Access | For business | Other

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  1. Anonymous
    2023-01-30T15:39:39+00:00

    Hi Stuart,

    You're welcome. But Scott (SKIRK_70) did the work with the repro files. I was just mediating.

    I recently started the blog site AFo. Together with my colleagues there we try to improve the communication between Access community and Microsoft, first of all about bugs.

    We can't do much about update bugs happening. But I was also not satisfied with how slow and opaque the clarification process and information for those affected is. So we are now trying to improve that. So far 2.5 times with some success. We will see how things develop further.

    Servus

    Karl

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  2. Anonymous
    2023-01-28T23:31:05+00:00

    Hi Scott,

    The Access team has now informed me that they have fixed the bug in the Current Channel for versions 2212 and 2301. Those affected by the bug only need to close and reopen Access for the fix to take effect.

    Your repro files have contributed significantly to this!

    We have updated our documentation article accordingly.

    Servus

    Karl

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  3. George Hepworth 23,120 Reputation points Volunteer Moderator
    2022-12-21T20:07:53+00:00

    I agree with one aspect, Tom. We don't really know for sure where the problem comes from.

    However, the fact that rolling back an update resolves the problem points at that as a contributing factor. Also, the reports we've seen all refer to queries, not opening recordsets per se.

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  4. Anonymous
    2022-12-13T20:42:43+00:00

    Here you go.

    Image

    This is running accdb or accde.

    Testing in Win 10 Pro 64 bit.

    From my troubleshooting I'm seeing growth when running large queries but after closing the query it stays at the same memory usage.

    Thanks

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  5. George Hepworth 23,120 Reputation points Volunteer Moderator
    2022-12-13T20:29:11+00:00

    Thanks for letting us know. I haven't seen any other reports yet.

    Can you provide a screenshot of the version info in your Access installation, showing build number?

    Does it impact any accdb, or only some accdbs? Often, having more details available about an environment help others identify and understand context and potential reasons for a problem.

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