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Hi all,
I've looked through almost every Microsoft Community forum and Google'd almost every link however, I can't seem to find a proper solution for this issue.
My client has recently encountered problems with printing multi-section documents.
For example:
a document with 3 sections, 10 pages each. I want to print pages from 5 to 15.
Print >Settings > [Custom Print] > Pages: 5-15 > Print. Done.
That always worked but it stopped now. The pages are not printed at all and there is no error message nor anything else.
The only solution I've found so far is to specify section numbers like p5s1-p15s2. But this was never the case with any of the documents and only started occurring 06/09/2021. I do understand the technical functionality of specifying the section numbers if it contains section breaks however, selecting custom print for a specific page or page range worked nevertheless even if it contained sections.
The current version that's being used is Microsoft® Word 2016 MSO (16.0.14326.20238) 32-Bit.
For further troubleshooting I've downgraded to the below versions but haven't had any luck:
Any help would be much appreciated!
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Finally! I've been having this issue for a month now and this fixed it. For English speakers, the fix is:
File -> Options -> Display -> Update Fields Before Printing
Thanks again Romain, you saved me lots of money and time!
The issue has been fixed in the latest update of Office. Version 2109 ( Build 14430.20270)
Try updating your Office installation.
I have received advice that the issue should be fixed in Version 2109, Builds 14430.20160 or greater. I just updated and am now on Version 2109, Build 14430.20270.
The issue has been fixed in the latest update of Office. Version 2109 ( Build 14430.20270)
Hey Doug,
I have a document which still exhibits this issue on versions of Word including 14430.20270 and later.
Specifically tested:
The document has multiple sections in it, but does not have page numbers in the header or footer, and the previously provided workaround ("Update fields before printing") does not appear to work around the issue either. The only workaround that does work, as mentioned in the OP, is to manually input the page number relative to its section (i.e. use "p2s3-p4s3" rather than "40-42").
Is there any word on engineers still working on this issue, or any additional information I could provide to help squash this bug?
Thank you Romain, this worked for me to. I had "Page x of y" in my footer, and changing the setting as you suggested fixed the printing problem for me.