Word randomly jumping to end of document and also opening 'save as' (Word for Windows)

Anonymous
2021-07-22T08:40:50+00:00

I'm just after some advice please. I am an academic editor and use Word 2016 professionally. I use track changes for every document. However, I have found that in many cases - probably 75% - I will be working on a document and the cursor will suddenly jump to the last page. This is incredibly annoying. I have discovered that this doesn't happen when I set it to 'view all markup', but I can't edit very easily when I can see all the changes so this is not an appropriate solution. Please note this is NOT the same issue that other users have had with the cursor jumping to the end after pressing 'enter' - that can be fixed in Page Setup and is not the same problem I am experiencing.

Another issue which may or may not be related is that the 'save as' box will also randomly pop up. I am definitely not accidentally pressing the shortcut as it happens when I'm typing or just when moving the cursor along the text using the arrow keys.

This has been happening for around a year now and at first I thought it was a bug that would be patched in later updates, but this hasn't happened. I have repaired the program with no success. Any advice would be most appreciated!

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2021-12-17T20:26:39+00:00

    I'm relieved to hear at least that I'm not losing my mind! I am a freelance editor and have been having the exact same infuriating problem. I have to un-do my last edit to get back to where I was, then switch to 'all mark-up' view, where it doesn't happen. It's as if MS is forcing us to edit only in all mark-up view! It happens at random places, but I think always at the end of a para, and on most of the manuscripts on which I've worked, at least for a while now (it's hard to gauge when it started because at first I thought I was doing something to cause it, so didn't keep track).

    But it just happened yet again, and it's on my last nerve, so I came looking for a solution. It's incredibly annoying and time-consuming, and throws me off every time, and I need to know how to fix it!

    I have a laptop that's about 4 months old, Windows 10 Home and Office 2019.

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  2. Anonymous
    2022-01-02T14:28:04+00:00

    I am experiencing the same problem regarding the cursor jumping to the end of the document when using the delete or backspace key. My computer is fine as is my mouse - this is a software glitch. Microsoft please advise.

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  4. Anonymous
    2022-01-20T18:56:26+00:00

    A simple fix to this VERY ANNOYING problem seems to be to close Word completely (save the doc first!) and open it again, starting afresh. A bit like turning off the computer and turning it back on.

    It'll "fix" the problem for a few minutes, maybe. Just like how getting past the trouble spot means you probably won't encounter it again for a while. But trust us, it's not FIXED fixed.

    As many people as have commented here about completely rebooting their computers, checking for upgrades, reverting upgrades, trying on different computers, starting up in Safe Mode, trying different editions of Word, tweaking the registry, and everything else... I feel 100% confident in saying that for most of us, "turning it off and back on again" came hours - or in my case, months - before going to the extreme of trying to describe the problem on a message board. I'm very envious if it truly and permanently worked for you!

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  5. Anonymous
    2022-01-20T19:01:20+00:00

    Pressing SHIFT, CTRL, etc. is the common theme of this problem.

    Apply these solutions step by step. They may save you from the problem.

    They worked in my case. https://docs.microsoft.com/en-us/office/troubleshoot/word/issues-when-start-or-use-word

    It happened most recently for me (last night) after either typing a period or pressing the space bar.

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